Our Reviews
Cindy E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
The service was fine, however, I am quite disappointed that you now charge a fee if a customer wants to use a credit card to pay for the service. The cost you charge for the service is more than sufficient to cover your credit card fees charged by your bank and should be considered a cost of doing business. The only other time I have been asked to pay an additional fee is at a nail salon. If you want to avoid paying the credit card fees, give your customers a discount for paying with a different method - don't penalize them for paying the way 99% of the population pays for goods and services. It's almost like you've developed a way to tack on an extra charge to the service, as people don't generally carry around another method to pay. Lucky for me, I did.
5/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BUCKEYE, AZ
Michelle E|2025 Chevrolet Equinox
Confirmed Sales Customer
5/9/2025
Clean and everyone was fr
ALEXANDER MONSON
5/10/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
LITCHFIELD PARK, AZ
Cindy T|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
5/12/2025
Great place. Love working with Little Joe. This is our 2nd vehicle in 6 months.
JOSEPH DE LA TORRE
5/13/2025
Two vehicles in six months? That’s what we call loyalty—and we love hearing how much you enjoy working with Little Joe! Thank you for making us your go-to dealership. Here's to many happy miles in both your rides!
FLAGSTAFF, AZ
Susan R|2019 GMC 2500HD Sierra
Confirmed Service Customer
5/12/2025
Great service and advisor Zach.
5/13/2025
Thanks for sharing your great experience! Zach is a top-notch advisor, and we’re so glad you had such positive service. We look forward to keeping up the great work for you next time!
SURPRISE, AZ
Danny A|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/13/2025
Great job!
5/14/2025
Hi there! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Sands Chevrolet, LLC
CAVE CREEK, AZ
Timothy B|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/13/2025
Carrie did well and kept me informed of what I needed
5/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WADDELL, AZ
Donald A|2019 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/13/2025
Great service
5/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WADDELL, AZ
Jamie P|2025 Chevrolet Traverse
Confirmed Sales Customer
5/14/2025
Total experience was excellent
JONAH VILLALPANDO
5/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WICKENBURG, AZ
Joaquin M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/15/2025
Awesome experience Matt made it happen made my car buying experience at Sands so smooth he went above and beyond
MATHEW HOLEMAN
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
RANCHO CUCAMONGA, CA
Christina M|2024 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
Easy appointment setting process. Waiting area is clean but noisy (I guess that's not necessarily the dealerships fault, other customers just rude). I would prefer if the tech's would remove the paper floor mat they put down when they are done. Leaving it for me to throw away isn't right. Where is the trash can? it's not next to my car, should I just throw it on the ground? Also, I can tell the tech used his foot to push/prop the driver side door open because a dirty shoe print is on my door, that's unacceptable. I do appreciate the car being washed, that's a nice touch.
5/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BUCKEYE, AZ
Philip L|2017 Chevrolet Colorado
Confirmed Service Customer
5/16/2025
Easy to get appointments and get service done.
5/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Goodyear, AZ
Carl S|2019 Chevrolet Traverse
Confirmed Service Customer
5/16/2025
Your adviser Jean J. Explaned and set up an extended warranty on my car. The warranty is what I was looking for, because I plan to keep my car for at least 5 more years.
5/18/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITCHFIELD PARK, AZ
Gerald S|2025 Chevrolet Trax
Confirmed Sales Customer
5/16/2025
none needed
DANIEL VILLEGAS
5/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
David M|2016 Chevrolet Colorado
Confirmed Service Customer
5/17/2025
well to start off i won't be coming back. i know what you are thinking why would i not be coming back? well first of all i was told at least 3 times my truck would be washed and surprise surprise it wasn't. you had my truck for 4 days. i guess you just forgot i guess so if you can't remember what i was told several times I'm guessing i really shouldn't be letting you work on my truck. now for the big thing that stuck in my craw. i was told when i paid i would be charged another 3 percent for using my credit card. now come on guys if you can charge me $180.00 to read a code, which I'm sure you most likely had to pull the motor, to read I'm guessing you aren't strapped for cash. also, with the money you charged i really don't carry that around in my pocket. that part really settled it for me and i will be telling everybody i know that taking my truck to your establishment is rip-off. please feel free to reach out to me if you feel i was wrong on how you took me to the cleaners for reading a code and changing some fluids. im going to click the box that says you can publish my response but I'm guessing that's noy going to happen.
5/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BUCKEYE, AZ
David D|2011 Chevrolet Silverado
Confirmed Service Customer
5/14/2025
Carie Kendall was so helpful in getting my truck fixed and back to me as soon as possible, a great asset working for Sands Chevolet, thank you Carie
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Cecilia C|2021 Chevrolet Trailblazer
Confirmed Service Customer
5/15/2025
Eslie and Mousa were so helpful and made the experience a good one.
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Jeffrey B|2024 Chevrolet Tahoe
Confirmed Service Customer
5/15/2025
Excellent, friendly staff!
5/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
PRESCOTT VALLEY, AZ
La'Shawn R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/15/2025
The salesman Andrew was awesome from the start of the purchase to the end. Top notch service and walk through of the purchase .
ANDREW PONCE
5/16/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Lauren R|1995 Chevrolet Corvette
Confirmed Service Customer
5/16/2025
Good honest service!!
5/18/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SUN CITY WEST, AZ
Dorothea B|2017 GMC Acadia
Confirmed Service Customer
5/16/2025
I was completely caught off guard when I went to pay for service and learned there's a 3% service charge imposed when paying by credit card. I am reconsidering using this dealership for future service.
5/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Michael N|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
5/17/2025
I’ve always been given the best customer service at Sands Chevrolet in surprise Arizona. From the service department, the sales department and the management I will never buy from anyone else.
5/18/2025
Thank you for your unwavering loyalty and kind words! We're honored to be your go-to for both sales and service at Sands Chevrolet in Surprise. It’s customers like you who remind us why we love what we do. Here's to many more years of exceptional experiences together — we’ll keep the engines warm and the smiles ready!
SURPRISE, AZ
Michael L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/19/2025
Excellent timely service, as always.
5/21/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WADDELL, AZ
Sharon P|2015 Chevrolet Equinox
Confirmed Service Customer
5/18/2025
My wife's 2015 Equinox had a coolant leak somewhere. The car was running hot and so I discovered coolant on my garage floor and called Sands Chevrolet where I bought the car and have had it maintained since I bought it. I called my service advisor, Ken Ashby, and told him of the problem and he told me to bring the car right in. I did so on a Thursday and while it was there I had other routine maintenance done. He called me back and said there indeed was a coolant leak and the problem was the water pump. He said the water pumps were on back order and he would try to find one with other dealers. He did find one but afterwards that dealer said that pump had already been promised to someone else. Ken then told me that the only pumps available were aftermarket ones and he would get the best one available. I had also told him my windshield washer reservoir was leaking. That had been replaced under warranty last year. He said that I would have to pay for it if I wanted it replaced, and I said no because of the $400 cost. On Monday he called me at the end of the day to tell me my car was ready and I told him I would pick it up on Tuesday morning. When I did, he told me he had researched the windshield reservoir and found that it was covered under the previous repair warranty and replaced it thus fixing the problem and saving me $400. This isn't the first time Ken went the extra mile for me on repairs and is the reason I continue to take my car to that dealership for maintenance and repair.
5/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SUN CITY WEST, AZ
Karene P|2017 Chevrolet Colorado
Confirmed Service Customer
5/18/2025
My advisor Jean is awesome!
5/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Joshua Z|2022 Chevrolet Malibu
Confirmed Service Customer
5/18/2025
Carie is amazing! She went above and beyond to ensure that I was taken care of! The service department is wonderful, and it gives me a sense of calm knowing that my car is in good hands.
5/20/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Peoria, AZ
Larry K|2022 Chevrolet Bolt EUV
Confirmed Service Customer
5/19/2025
Very professional and clear communication. The only improvement would be to know beforehand what my service was going to cost, but no work was done without my approval.
5/21/2025
Thank you for the feedback, Larry. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Peoria, AZ
Bob G|2018 Chevrolet Colorado
Confirmed Service Customer
5/19/2025
Service was completed in a timely manner. The service rep I had did a great job. It was the first time using this dealership. I’ll be back.
5/21/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Sun city west, AZ
Matthew B|2023 Chevrolet Tahoe
Confirmed Service Customer
5/19/2025
Service advisor was very friendly and accommodating. I was able to get checked in prior to my appointment. I will say the service area waiting area is extremely lacking. Little to no comfort items for customers waiting on service. 0 out of 5 stars.
5/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GLENDALE, AZ
Doris Z|2023 Chevrolet Tahoe
Confirmed Service Customer
5/19/2025
Jean from service is always amazing.
5/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PEORIA, AZ
Zoey W|2018 Chevrolet Malibu
Confirmed Service Customer
5/19/2025
Great service Called last minute and Rob got me handled quick and easy. Thank you
5/21/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BUCKEYE, AZ
Frank B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/19/2025
It was a Great Experience working with Liz & Joesph on my purchase. I wasn’t pressured into buying it.
SUJAILA ROJAS
5/21/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WITTMANN, AZ
Alejandro S|2018 Chevrolet Colorado
Confirmed Service Customer
5/19/2025
Took way too long
5/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
5/19/2025
Nice.
5/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BUCKEYE, AZ
Tangie S|2026 Chevrolet Equinox
Confirmed Sales Customer
5/20/2025
It hard to put my experience into words. I'll will say they are good and bad there. I have purchased 2 used and 3 new vehicles over the years. , The 2012 i was tricked into taking it home and tri the engine was blown and the otherI was tricked. Car number 1 2012 Dodge Caravan When you walk in told them i just wanted to look around. They asked if i would be trading in my vehicle, I said yes. They asked for my keyes to do an appraisal. They never gave my keys back, even after I told them i them i haven't decided if i wanted to move forward. The sales person asked me to just take it home for the night and bring it back if i decded not to take the vehicle. I went home and slept over it and decided I didn't want it. They wouldn't give me my car back. I kept the 2012 Dodge Caravan. It was beautiful and worked well. Point is I didn't want it but had to keep it because they wouldn't give me my car back. Car number 2 It was more then 10 years before i returned to give Sands Chevrolet another chance to make it right. 2020 Covlid time. I stopped in just to look. My trust level was low. I fell in love with a 2017 infinity qx60 jully loaded beautiful vehicle and it had low miles. I left without deciding. I was at work the salesman called me over and over again. Asking me if i wanted the vehicle. I explained to him that i needed to drive it. He said he could bring it to me at work. I really wasn't comfortable with it. I reminded him about the previous experience. He assured me that i would try it over the weekend and bring it back if I didn't like it. Well after driving it for a couple of hours it was smoking. I took it back, the service there at Sands Chevrolet advised to take it to infinity because it was still under factory warranty. I took it to infinity Peoria and they advised me to take it right back to Sands Chevrolet because the warranty was voided and it was reported to car fax. The sales man said it was just a oversight. It should not have been on the lot. The salesman said look and find something you like and they would make it right. There wasn't anything I liked or wanted othere than a Traverse lt or a Tahoe and they both was out of my price range. I asked for my vehicle back they lied and said it was already at the auction. I traded in my beautiful 2013 ford Taurus that had less than 70,000 miles in near excellent condition. I was told I would get 7000 for it. They gave me about 2000 less. I ended up with a 2020 equinox I wasn't happy but i took anyway. They said there was nothing else they could do. Car number 3 The 2020 worked great, payments was appove my comfort. I took that vehicle in for a oil change and i was told it had some other issues. It needed engine work. My car was returned and the oil change light came on. I called service asked why the light was on if they indeed did an oil change. The service advisor assured me that an oil change was done. I couple weeks later a friend noticed my car was ticking. He checked the oil there wasn't any oil on the dip stick. I tried numerous time just because I didn't understand how. I had no oil on my drive way. I called the service advisor and she said to bring it in to be checked. I stood right beside them while they was checking it. It was the same there wasn't any oil on the dip stick. My engine was bad. I had an extended warranty that paid for Sands Chevrolet mistake. They wanted me to accept an engine that had over 80,000 miles. I refused. This wasn't my fault. Why should I continue to pay the brice for their mistakes? Sands Chevrolet way to fix it is to get me finance another vehicle. Vehicle 4 2025 equinox it was a beautiful car but it did not feel safe driving. Payments was over my comfort zone. 660.00 monthly. I asked to stay under 600.00 The alignment was off. At just under 1000 miles the car needed major transmission repairs. I had brought this vehicle back more then 3 time for repairs. I wanted a different vehicle. I asked for the same vehicle, same price, just change it out. The manager agreed for me to come it but there wasn't any options for getting the same vehicle. Vehicle number 5 2026 Equinox Active. Payments went up again after I asked them to stay under 700. My payments are 760.00. This is not easy. Love this car, I picked i drove it. It's like night and day between the drive of the 2025 and 2026. I paid for warranty and gap on both vehicles. I was told by the finance officer that I would be receiving a refund for the service warranty, gap and tags. I really respect and thank my service advisor Karri, the sales man Will and thwe finance officer. Kirk he is good at what he do. I hope my experience help bring change. The costumer shouldn't loss or have to pay for mistakes that was made by the company employees. When they say they are going to make it right. They shouldn't let the customer loss and they gain.. They shouldn't try to cover up, keep mistakes quiet, they should learn from them. I kept coming hoping that I would see someone who truly cared. I did . Thanks again to those that helped to make it better.
WILMER RAMIREZ
5/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Andrew K|2022 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Service way good
5/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SURPRISE, AZ
Carol P|2024 Chevrolet Trax
Confirmed Service Customer
5/21/2025
The job was done sooner than the estimated time. Jean was very professional and helpful.
5/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Joseph Y|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/21/2025
Great facility, excellent experience in both the sales and finance departments.
ANDREW PONCE
5/23/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Buckeye, AZ
Dave T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/21/2025
Great customer service.
5/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SURPRISE, AZ
Roy A|2023 Chevrolet Traverse
Confirmed Service Customer
5/21/2025
Your Service Dept. always takes good care of us.
5/23/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BUCKEYE, AZ
Richard E|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/22/2025
It was an absolute pleasure working with Dillon and Gary (finance). Previous dealerships have wasted our time, tried to pressure us and refused to negotiate anything other than sticker price. This wasn’t the case with Dillon. He made the purchasing experience go so well, we have already referred him to a family member who is looking into the same vehicle we purchased.
DILLON HERNANDEZ
5/23/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BUCKEYE, AZ
Donna Z|2015 Chevrolet Tahoe
Confirmed Service Customer
5/22/2025
JEAN IS GREAT
5/23/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
SURPRISE, AZ
Jason O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
This salesman was was understanding of my needs
WILMER RAMIREZ
5/23/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
EL MIRAGE, AZ
Richard H|2024 Chevrolet Colorado
Confirmed Service Customer
5/23/2025
Seamless from start to finish
5/25/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
SUN CITY, AZ
George F|2014 Chevrolet Impala
Confirmed Service Customer
5/23/2025
We have only had our vehicles serviced at Sand's Chevrolet! Our service rep. Jake has always kept us in the loop when taking care of our maintenance needs!
5/25/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sands Chevrolet, LLC. Please let us know if there is anything else we can do for you; we are more than happy to help!
BUCKEYE, AZ
Carolyn C|2018 Chevrolet Equinox
Confirmed Service Customer
5/24/2025
I keep coming back because I trust them to do right by me
5/26/2025
Thank you for choosing Sands Chevrolet as your first choice for all your automotive needs! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SUN CITY WEST, AZ
Susan R|2025 Chevrolet Trailblazer
Confirmed Sales Customer
5/25/2025
Very good experience from sales to finance.
DILLON HERNANDEZ
5/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL MIRAGE, AZ
Stephen B|2022 Chevrolet Corvette
Confirmed Service Customer
5/25/2025
Work on my vehicle was done to my satisfaction. Car was deliver clean and on time.
5/27/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
GOODYEAR, AZ
Robert C|2017 Chevrolet Volt
Confirmed Service Customer
5/26/2025
Jose, the service advisor was rude and combative. He accused me of presenting an oil change coupon that was not yours and even argued with me when I pulled up your surprise Chevrolet sands email containing the coupon. After that interaction he basically just blew me off and clearly did not have time for me or my questions. I called Timothy the service manager and explained the situation and reminded him that I am a local customer that has had my car serviced at that location for 5 years. He clearly did not have time for my complaint and gave zero apologies or explanation for Jose’s poor behavior. I was told “I’ll talk to him” referring to Jose. I find the lack of professionalism and concern for my issue disturbing. I will be taking my vehicle elsewhere from now on. You clearly do not need or value my loyal business!
5/28/2025
Hello, Robert! Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SURPRISE, AZ
Timothy C|2018 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Very professional
5/28/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Sun city, AZ
Daniel S|2023 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Easy schedule, easy check in, quick and efficient
5/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PEORIA, AZ
Michael O|2012 Chevrolet Corvette
Confirmed Service Customer
5/26/2025
Always a pleasure to work with the service department and the staff.
5/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WADDELL, AZ
Francine S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/26/2025
Extremely attentive customer service is top notch
WILLIAM PATTERSON
5/28/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
PEORIA, AZ
Howard S|2021 Chevrolet Blazer
Confirmed Service Customer
5/27/2025
Rob is always helpful and knowledgeable about my Blazer. Always keeps us updated by text or call when we can pick up our Blazer.
5/28/2025
Rob is a true asset to our team, and we’re thrilled to hear he keeps you informed and confident about your Blazer. Clear updates and helpful care are what we’re all about—thanks for driving with us!
LITCHFIELD PARK, AZ
Greg S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
I asked my service writer if I could have a missing wheel lock placed (provided by customer) while they performed a rotate & balance. Even left a note on the wheel lock bag next to the wheel lock key. Wasn’t done
5/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BUCKEYE, AZ
Miguel R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Great service
5/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Tonopah, AZ
Ronald S|2014 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Ok
5/30/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
GOODYEAR, AZ
Mark R|2022 Chevrolet Colorado
Confirmed Service Customer
5/28/2025
Craig was very helpful on getting the services needed to get my truck up to date. Service was great and got truck back in timely manner.
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BUCKEYE, AZ
Larry C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/29/2025
Everything I expected from a Dealership Service Dept. . Tom Kaskas was in touch with me from the start , throughout the lengthy diagnosis until the problem was found and fixed. Tom kept me apprised of any developments and costs as we went along. I was confident that the charges were justified and at no time have I felt I was overcharged or taken advantage of. I was offered options for the repair. Tom and the other staff were always courteous and never condescending. My vehicle was washed before I picked it up I received a full report and suggested repairs. This is how dealership service departments used to treat people 20 years ago… refreshing to see one again!
5/31/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sands Chevrolet, LLC!
SURPRISE, AZ
Russell L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/30/2025
My filters and fluids got taken care of. No complaints
5/31/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SURPRISE, AZ
Steven H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/30/2025
Greeted upon arrival. Work completed in a timely manner; as I waited at the dealership.
5/31/2025
Thank you for the kind feedback! From a warm welcome to prompt service, we’re glad everything moved along like clockwork. May all your errands run this smoothly—coffee in hand, and no delays in sight!
BUCKEYE, AZ
Martin S|2014 Chevrolet Camaro
Confirmed Service Customer
5/27/2025
Service advisor did a great job in and out quickly 👏
5/28/2025
In and out with great service—that’s how it should be! We’re so glad your visit was quick and effective. We’ll be here next time you need us, with the same energy and efficiency.
GLENDALE, AZ
Zia J|2025 Chevrolet Trax
Confirmed Sales Customer
5/28/2025
Jared was a wonderful salesman he did a wonderful job great customer service. He was very polite very kind and did the best job he could.
JARED BALDERAS
5/30/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BUCKEYE, AZ
Thomas B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
I had an oil change and four wheel service done on my truck. It was faster than ever, I was impressed!!!
5/30/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
AJO, AZ
Richard H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/28/2025
Carie and the team were good. Thank you
5/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SUN CITY WEST, AZ
Elsie G|2017 Chevrolet Sonic
Confirmed Service Customer
5/29/2025
Thank you for making my vehicle safe . Mr Hernandez
5/31/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC! If you have further needs or questions, please reach out!
SURPRISE, AZ
Albert B|2018 Chevrolet Traverse
Confirmed Service Customer
5/30/2025
Job well done!!!
5/31/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
AVONDALE, AZ
Betty G|2022 Chevrolet Camaro
Confirmed Service Customer
6/2/2025
It is great everyrime I come for an appt I always schedule my appt with Ken Ashby he is grrat and if I have any questions he explains it to me of what is going to take place I will only schedule appts with Ken ihe is outstanding he does his job and treats you like family.
6/3/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
BUCKEYE, AZ
Toby M|2017 Chevrolet Suburban
Confirmed Service Customer
6/2/2025
They were great very helpful and informative
6/3/2025
Hi, thank you for your kind words and positive feedback about our team! We truly appreciate you taking the time to let us know how we did. We look forward to assisting you again in the future. Take care!
GLENDALE, AZ
Jason S|2025 Chevrolet Equinox
Confirmed Service Customer
6/2/2025
Problem was found faster than expected. Staff was very friendly and seemed to care.
6/3/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SURPRISE, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
6/2/2025
Great.
6/3/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BUCKEYE, AZ
Al P|2023 Chevrolet Corvette
Confirmed Service Customer
6/9/2025
Very clean and organized
6/11/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
WICKENBURG, AZ
Todd O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
Jake is Awesome.
6/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
NEW RIVER, AZ
Thomas E|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
Happy with the mechanical work on the Silverado. However, your service department could have done a better job with communication and sharing the invoice for truck charges. I didn’t no the final cost until I showed up the day to pick up my truck. I feel your department could have worked harder to assure the customer was totally informed about the process.
6/11/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
WADDELL, AZ
Cirilo R|2017 Chevrolet Suburban
Confirmed Service Customer
6/10/2025
Initially I was please they were able to get the vehicle in and it was ready very quickly. Unfortunately my vehicle was aloud to leave without being thoroughly inspected that the work was complete. My vehicle was release with no transmission fluid and when my husband called to address the issue he was told there was no way that this would have happen. My receipt stated all fluids checked and topped off, the transmission was low seven quarts. Then not wanting to tow the vehicle back to your service department wanting us to cover that expense just didn’t seem right but after approval to have it towed and telling us that if it wasn’t the transmission we would would have to cover the expense of the tow just don’t seem like good customer service.
6/11/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BUCKEYE, AZ
William S|2025 Chevrolet Equinox
Confirmed Service Customer
6/11/2025
Very professionally done from top to bottom.
6/12/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SURPRISE, AZ
Cindy T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/11/2025
Great help, great service.
6/12/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FLAGSTAFF, AZ
Fj A|2006 Chevrolet Impala
Confirmed Service Customer
6/11/2025
They did their job
6/12/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
SURPRISE, AZ
Daniel J|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/12/2025
Ken in the service department always provides us with exceptional service! He always goes above and beyond our expectations and we are very grateful!
6/13/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
EL MIRAGE, AZ
Rogelio A|2025 Chevrolet Traverse
Confirmed Sales Customer
6/12/2025
So we purchased traverse and went into finance office when they shut off lights. So we were in there trying to use a light to see. Finance person stated he always takes care of his veterans and offered an extended warranty which he clearly stated the price for it many times but we kindly didn’t take. But after that he printed out papers and needed us to sign docs. Again in the dark. When I got home I started to look at paper work since numbers where not making sense and noticed we got charged for a life insurance which miss Debie kindly sent us paper work to cancel but at finance I was not informed it was an additional charge. Then I noticed I believe like a $1600 approx charge for ingraving on windows of vin which I would have never accepted if finance would have told me of the price. Again he didn’t tell me the price. Very disappointed since I’m a disabled vet and trusted the dealership while singing in the dark. My trust in the dealership is gone at this point.
Goodyear, AZ
Damon F|2024 Chevrolet Colorado
Confirmed Service Customer
6/12/2025
First service completed. Scheduled for some warranty fixes. No hassles
6/13/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SURPRISE, AZ
Ruben R|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
6/12/2025
Didn't like that I had to pay for brakes, when the caliper malfunctioned. It wasn't cheap either. Not happy
6/13/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
WITTMANN, AZ
Philip D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
Robert was prompt and professional.
6/14/2025
Hi, we're happy you found our staff to be prompt and professional during your experience here at Sands Chevrolet, LLC. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sands Chevrolet, LLC!
WITTMANN, AZ
Jorge A|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/2/2025
Tom is awesome, profesional and polite, he resolved the issue in the correct way.
6/3/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
SURPRISE, AZ
Dane J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Jean met me within 3 minutes after pulling into the entry bay. She was friendly, professional and recapped my truck’s history and what was needed. Completed in less time than quoted. Truck was clean and ready to go.
6/3/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BUCKEYE, AZ
Paula G|2020 Chevrolet Equinox
Confirmed Service Customer
6/12/2025
Tom is always very customer oriented and friendly!
6/13/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SURPRISE, AZ
Pamela W|2021 Chevrolet Traverse
Confirmed Service Customer
6/13/2025
Always a great experience with Jake Friedberg
6/14/2025
Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Sands Chevrolet, LLC and we hope to see you again.
SURPRISE, AZ
Noe M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
Wonderful service . Got me right in without appt. Thank you
6/14/2025
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
WADDELL, AZ
Frank G|2023 Chevrolet Bolt EUV
Confirmed Service Customer
6/13/2025
Kind and professional customer service.
6/14/2025
Hi, we are very happy we could provide you with a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sands Chevrolet, LLC!
CASA GRANDE, AZ
Richard H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
The service was great and when rotating my tires they discovered a slice in one of the tires. They took care of it and changed two filters plus my oil change and rotation.
6/15/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SUN CITY WEST, AZ
Patrick O|2017 Chevrolet Colorado
Confirmed Service Customer
6/14/2025
Robert Wolfe was a great, honest service rep
6/15/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Tyrone A|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/13/2025
Great customer service
6/14/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you so much again for your feedback! We hope you have a great day!
BUCKEYE, AZ
Fred S|1993 Chevrolet Corvette
Confirmed Service Customer
6/13/2025
As always, Jean Jajou goes above and beyond the call of duty. She is the reason we choose Sands Chevrolet!!!!!!!
6/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Gerald B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
Great job!
6/14/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sands Chevrolet, LLC! Thank you again for leaving us this response!
Glendale, AZ
Jason M|2025 Chevrolet Colorado
Confirmed Sales Customer
6/13/2025
Thank you for the water. It helps out more than you think.
MARQUES MILLER
6/14/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GOODYEAR, AZ
Thelma O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/14/2025
We were treated like VIP This is our second vehicle in a couple years, David really took care of us,Gary in finance was super nice too, a great dealership, we sent a few people to you guys for a vehicle, Robert in service is always fast to get us in for service. Always a pleasure to do business with Sands Chevrolet.Thank u
6/15/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
YOUNGTOWN, AZ
Bryan R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/14/2025
I had a bad experience this time,I don't think I'll come back for service. I am spreading the word of bad customer service. Enough complaints can hurt business. The feeling was no trust anymore.
6/18/2025
Our team has acknowledged this review.
SURPRISE, AZ
Charles T|2025 Chevrolet Colorado
Confirmed Service Customer
6/18/2025
Jake has always taken great care of me in the service department. The facility overall is great. Always clean and no question goes unanswered. Couldn't ask for better service anywhere.
6/19/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
EL MIRAGE, AZ
Arvilla R|2020 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Ken took great care of me
6/19/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
MORRISTOWN, AZ
Norma M|2022 Chevrolet Equinox
Confirmed Service Customer
6/15/2025
Henry Smith is fabulous!!! He is always positive, professional and caring. I have had him as my serviceman since I purchased my first vehicle from Sands. Now my son has purchased a vehicle from Sands and of course Henry is his serviceman. Henry goes up and beyond in providing timely updates and personal service.
6/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Jeff B|2013 Chevrolet Avalanche
Confirmed Service Customer
6/16/2025
Excellent service with Tom Kaskas
6/17/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with us. Thank you again for leaving us this response!
SUNCITY, AZ
Richard H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Zack and the team did a great job. They were a little busy that morning so sent for an Lyft driver to take me home, very nice. Came back a few hours later on my time to pick up my truck which was washed and with the balance and rotation drove amazingly. Thank you
6/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SUN CITY WEST, AZ
Randy F|2019 Chevrolet Traverse
Confirmed Service Customer
6/18/2025
Tom Kaskas has been my service advisor from the start and will continue to be so. He lets me know what needs to be done and what can wait and is always reliable with information and time lines. As long as he is there, I will continue to return.
6/19/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SURPRISE, AZ
Toni T|2025 Chevrolet Colorado
Confirmed Sales Customer
6/19/2025
This is the third car that we have bought from Sam Chevrolet. Their service and attention details to help you with what you’re looking for is just stellar. Matt is probably top of his game always there to help you and it’s just amazing. What great service that we get there every time we go in. Matt has helped us with everything that we’ve ever needed. from trade-ins to new car purchases Matt is absolutely the best we always ask for him when we go in.
MATHEW HOLEMAN
6/20/2025
Wow, it's experiences like yours that really keep us motivated! Your satisfaction is important to us, so we want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
David M|2000 Chevrolet Silverado 2500
Confirmed Service Customer
6/20/2025
Service was very slow,2 hours, for an oil change. Then about $20 -30 more than expected
6/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SURPRISE, AZ
Barry S|2018 Chevrolet Corvette
Confirmed Service Customer
6/21/2025
All good!
6/22/2025
Short and sweet—thank you! We love hearing that everything was all good. That’s exactly how we like it. Until next time, stay cool and car-happy!
SUN CITY WEST, AZ
Paul F|2020 Chevrolet Blazer
Confirmed Service Customer
6/19/2025
Jake understands customer service and it is noticed and appreciated.
6/20/2025
Hi, we really appreciate your positive review! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Alice A|2015 Buick Encore
Confirmed Service Customer
6/19/2025
Robert Wolf was great. He would keep me updated and was just a pleasure to deal with.
6/20/2025
Thank you for choosing Sands Chevrolet, LLC as your first choice for all your automotive needs! Feel free to reach out to us if you need anything. Have a wonderful day.
Surprise, AZ
Deanna N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2025
Zach did a great Job helping me. Service was professional.
6/21/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PEORIA, AZ
Michael S|2017 GMC 2500HD Sierra
Confirmed Service Customer
6/20/2025
Jean Jajou is one great service tech. She always goes above and beyond to help her customers. Has great follow up and keeps you updated on the progress. Rick Bastanchury is extremely talented and one of the best technicians that ever worked on my truck. Trust him totally. He’s an Ace. I normally never really used a dealership for work but this dealership is certainly worth working with.
6/21/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help
WICKENBURG, AZ
James R|2024 Chevrolet Equinox
Confirmed Service Customer
6/20/2025
Excellent
6/21/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
SURPRISE, AZ
Elisabeth T|2021 Chevrolet Spark
Confirmed Service Customer
6/21/2025
An amazing service advisor. She answered my question and attended to my need.
6/22/2025
Thank you so much for your kind words! We’re thrilled our service advisor was able to answer your questions and take care of your needs efficiently. It’s always our goal to make every visit a smooth and supportive experience. Here’s to more service that exceeds expectations—until next time, ride easy and stay awesome!
SURPRISE, AZ
Steve F|2013 Buick Enclave
Confirmed Service Customer
6/22/2025
Work performed complete and timely. In and out
6/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Surprise, AZ
Elizabeth R|2025 Chevrolet Trax
Confirmed Sales Customer
6/23/2025
Very smooth transaction
JOSEPH LIVINGSTON
6/24/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
James C|2022 Chevrolet Camaro
Confirmed Service Customer
6/23/2025
Grease on my car when I got it back otherwise it was fine.
6/24/2025
Thank you for choosing Sands Chevrolet, LLC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
ANTHEM, AZ
Tony S|2017 Chevrolet Camaro
Confirmed Service Customer
6/23/2025
Henry is the man! Always stepping up to take care of us always making sure everything is perfect.The follow-up the communication.The emails there is no better service writer
6/24/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Vishal P|2022 Chevrolet Camaro
Confirmed Service Customer
6/23/2025
Fast and convenient
6/24/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
BUCKEYE, AZ
Detrial W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/24/2025
Will and Greg are amazing with their services!
WILMER RAMIREZ
6/25/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
SUN CITY WEST, AZ
Cathleen J|2024 Chevrolet Trax
Confirmed Service Customer
6/25/2025
I never have trouble just wish there were more coupons for an oil
6/26/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PHOENIX, AZ
Noe M|2025 GMC Sierra 1500
Confirmed Service Customer
6/25/2025
Amazing speed and great service
6/26/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
WADDELL, AZ
Barbara M|2014 GMC Terrain
Confirmed Service Customer
6/25/2025
Could not have been treated better….truly phenomenal service. Will be back for repairs.
6/26/2025
Thank you for the kind words! We're thrilled to hear you had such a great experience. We truly appreciate your trust in us and look forward to helping with any future repairs!
Buckeye, AZ
Jacqueline S|2025 Chevrolet Colorado
Confirmed Sales Customer
6/25/2025
Sales rep Zaydee was amazing. Insurance person and finance were very arrogant. Finance, Beau was very dismissive when I was trying to gain all the information I needed in order to understand everything. Then going through my paperwork, I signed one document with sales stating that gap was $1,199 I believe, and then looking through my paperwork it was sold to me at $1,500. So that’s confusing, I wanted clarification and I was trying to get a complete document showing me everything I paid and all discounts on the vehicle and it felt that I was getting a complete work around, and didn’t get the documentation that I was requesting. Beau did not take the time to go over each document, simply rushing through, “sign here, initial here”, etc. Not very good customer service. & The insurance guy is very mistaken on his pricing that we would “save money”, I went from a 2018 to a 2025 and it raised our insurance $30, while he was trying to raise it $100 a month. Needless to say, it didn’t work. But I get it, “sales tactics.”
ZAYDEE GAUNA
6/27/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
EL MIRAGE, AZ
Elicia V|2025 Chevrolet Trax
Confirmed Sales Customer
6/26/2025
We are regular customers of Sands. This purchase was our 3rd. Esli has been our guy since he started with Sands. We were satisfied with the whole team. Thank you Esli, isa and Ryan!
ESLI MEJIA
6/27/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
PHOENIX, AZ
Curtis N|2019 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
cost of service waived due to long wait. Very thoughtful
6/28/2025
We’re happy to hear the cost of service was waived to make up for your wait—that’s just one way we try to show our appreciation for your patience. Thoughtfulness goes a long way, and we’re glad it made a difference for you!
GOODYEAR, AZ
Stuart W|2025 Chevrolet Traverse
Confirmed Sales Customer
6/27/2025
We called in at around 10:30 and spoke with Jared about the white Chevy traverses eta that were shown online. We needed something within a week before our vacation. Unfortunately they were not going to be in on time but he advised us to come in to test drive a traverse to make sure that is what I wanted. We got there at 12pm and left with a brand new traverse at 2:30. Brandon in financing was great! He went through our paperwork with us and explained everything clearly while also getting to know us as well. Jared was awesome! Best car buying experience I have ever had!
JARED BALDERAS
6/28/2025
This is such a great story—thank you! We love how Jared and Brandon worked together to help you find the perfect Traverse just in time for your vacation. From honest communication to a seamless finance process, it’s awesome to hear that everything fell into place. We’re so glad your best car-buying experience happened with us—enjoy those adventures ahead!
GOODYEAR, AZ
Bret L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/27/2025
Great customer service! All involved were professional and courteous.
SUJAILA ROJAS
6/28/2025
Professional and courteous service is something we take great pride in, and we’re glad it made your experience a great one. Thanks for recognizing our team—we’re looking forward to your next visit!
SURPRISE, AZ
Erin S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/29/2025
Long wait for not a lot of work being done
7/1/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
GLENDALE, AZ
David D|2024 Chevrolet Colorado
Confirmed Service Customer
6/30/2025
Service reps were great!
7/1/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
Surprise, AZ
Bryce M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
I know i can trust yall with my repairs and honesty don't want anyone else working on my truck. (besides me) I never feel cheated at your dealership but always treated with respect and honesty. My truck is paid off and don't see me purchasing a new one any time soon but if I do you bet I will be coming to your dealership
7/1/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
EL MIRAGE, AZ
Marcey S|2024 Chevrolet Suburban 1500
Confirmed Service Customer
6/30/2025
Great service advisor
7/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
GOODYEAR, AZ
Detrial W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/30/2025
Robert and Will are amazing
7/1/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SUN CITY WEST, AZ
John G|2007 Chevrolet Malibu
Confirmed Service Customer
6/30/2025
I love the commutation follow up and keeping me up dated.
7/1/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LITCHFIELD PARK, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
6/30/2025
Everything went well.
7/1/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BUCKEYE, AZ
Robert D|2024 Chevrolet Corvette
Confirmed Service Customer
6/30/2025
Great service.
7/1/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BUCKEYE, AZ
Cody C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
Staff were pleasant
JORDAN LEWIS
7/2/2025
Short, sweet, and greatly appreciated! We’re happy to hear our team made a positive impression. We look forward to welcoming you again on your next visit!
GLENDALE, AZ
Frank Z|2018 Chevrolet Equinox
Confirmed Service Customer
7/2/2025
Quickand efficent service
7/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sands Chevrolet, LLC. We do hope we can be of assistance in the future. Take care!
SUN CITY WEST, AZ
Toni S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
7/2/2025
Rob always takes care of me, and goes above & beyond when my vehicle is in service.
7/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SUN CITY, AZ
Gerald R|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/2/2025
Rob was very helpful & my Trailblazer was serviced in a very timely manner!!
7/3/2025
Hi, we are very happy we could provide you with a positive experience. Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BAGDAD, AZ
Patrick C|2019 Chevrolet Colorado
Confirmed Service Customer
6/21/2025
Per usual, I received great service and fast. Called in to my favorite writer, Jake and he set me up. All good.
6/22/2025
We love hearing that Jake once again delivered the kind of service you’ve come to expect! Fast, familiar, and reliable—that’s the way we roll. Thanks for making us your go-to team—until next time, it’s always “all good” when you’re here!
SURPRISE, AZ
Randy S|2021 GMC 1500 Sierra
Confirmed Service Customer
6/22/2025
Great service in a timely manner, Thanks
6/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WADDELL, AZ
Diana P|2026 Chevrolet Equinox
Confirmed Sales Customer
6/22/2025
No pressure for sure!
ZAYDEE GAUNA
6/23/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
BUCKEYE, AZ
Montana K|2026 Chevrolet Equinox
Confirmed Sales Customer
6/25/2025
Joseph was amazing and was able to get me into a better vehicle than what I walked in wanting!! Everyone was so nice and I was in and out in 1 1/2 hours!!
JOSEPH DE LA TORRE
6/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SURPRISE, AZ
Tami S|2023 Chevrolet Malibu
Confirmed Service Customer
6/25/2025
The service manager that I worked with (John) was great about communicating with me and he and his team addressed all the issues and got my car back to me sooner than expected. Great experience.
6/26/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PEORIA, AZ
Charvy Bonn San F|2025 Chevrolet Trax
Confirmed Sales Customer
6/25/2025
As a first time buyer, i wasn’t expecting that the process would be that easy. Thanks to Edwin, the sales person, who help us through out this purchase
ERWIN DACANAY
6/26/2025
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
SURPRISE, AZ
Beverly G|2025 Chevrolet Trax
Confirmed Sales Customer
6/26/2025
The Sales Person Dillon was very helpful in selecting my new car. He made the entire deal a pleasant experience.
DILLON HERNANDEZ
6/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll pass along your feedback and look forward to serving you for all your future vehicle needs!
SURPRISE, AZ
Albert M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/5/2025
This is my third vehicle I have purchased from a Sands dealership. I go there expecting to be treated fairly and they never disappoint. I will always shop Sands! Thank you.
PATROS CHIRCO
7/7/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!
GLENDALE, AZ
Horacio L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Did ok
7/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback and rating will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Lila S|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
I was greeted properly and welcome to the dealership.
JONAH VILLALPANDO
7/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHOENIX, AZ
Stephen D|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Advisor was awesome and service was very prompt
7/3/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WADDELL, AZ
Stephanie C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2025
Zaydee & Issa(Finance Manager) were amazing! Zaydee listened & doubled checked with her manager when unsure about a question to ensure she provided accurate information. She took her time to explain everything to me & absolutely did not hide any fees/charges from me. It took me just a bit over an hour to have my deal finalized. Thank you Sands!!!!!
ZAYDEE GAUNA
7/3/2025
Hi there! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BUCKEYE, AZ
Brandon B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
Great experience with the team at sands.
LUIS URIAS FELIX
7/4/2025
We’re so glad you had a great experience with the team at Sands! From start to finish, we’re here to make things easy and enjoyable. Thanks for the trust—your satisfaction drives everything we do!
BUCKEYE, AZ
John K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/3/2025
Excellent team of professionals that work at making your experience in buying a vehicle a pleasure and stressless.
KENNETH SAINES
7/4/2025
Thank you for such a thoughtful review! We’re proud to have a team that takes the stress out of buying a vehicle and replaces it with confidence and ease. Here’s to making car buying feel like a breath of fresh air!
PRESCOTT, AZ
Debbie L|2017 GMC Acadia Limited
Confirmed Service Customer
7/4/2025
When I picked up my car one of the magnets on the drivers door was missing. I went back in to find out where it was and they found it in the wash bay. I would have thought since it's 18" x 24" they would have seen it laying on the floor.
7/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Dawn R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/4/2025
Ron let me know that my truck maintenance would be an all-day project which allowed me to arrange my day with ease.
7/5/2025
We’re glad Ron kept you well-informed—it’s all about making your experience smooth from start to finish. Communication is key, and we're happy it made your day easier to plan. Here’s to more days where everything runs like clockwork!
LAKEWOOD, CA
Allison C|2026 Chevrolet Equinox
Confirmed Sales Customer
7/6/2025
Howard Forman always makes sure I have an excellent experience. My salesman Daniel was amazing. I am a healthcare worker so I get a discount. I was having trouble getting my discount and he was able to work the website and get me my discount. He did a great job explaining all the new features. I went from a 2022 to a 2026 Equinox.
DANIEL VILLEGAS
7/8/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
EL MIRAGE, AZ
Lindsey P|2026 Chevrolet Equinox
Confirmed Sales Customer
7/7/2025
great experience and very helpful!
DAVID GONZALES
7/9/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SURPRISE, AZ
Raymond P|2025 Chevrolet Trax
Confirmed Sales Customer
8/4/2025
Everyone was very friendly and made my wife and I feel welcomed. Tyreese, our salesman, was great!
ESLI MEJIA
8/5/2025
We’re delighted that you and your wife felt so welcomed! Tyreese is fantastic, and it’s wonderful to know he made a great impression. We’re here anytime you need a friendly face and expert help.
SURPRISE, AZ
Frank L|2024 Chevrolet Blazer
Confirmed Service Customer
8/4/2025
Write my 2024 blazer RS in for Service because reverse gear would not work correctly. Evaluation indicated it needed a transmission valve body. Ken Ashby explain the problem and the backorder situation across the country with this transmission valve body. Can help us secure a rental vehicle that the first day I had to pay for myself. After that, the rental is arranged with San Chevrolet paying for a portion Of the rental. Expecting the car to take several weeks to months for repair we were pleasantly surprised when Ken called and said the car was completed 12 days later in fact, the car transmission now runs better than it did when it was brand new. Can’t can be enough for his diligence and support through this Repair.
8/5/2025
Ken truly went above and beyond, and we’re proud he kept you informed and supported through such a tricky repair. From managing the rental to solving the transmission issue faster than expected, this is exactly the kind of diligence we strive for. We’re so glad your Blazer is back—and better than ever.
SURPRISE, AZ
Richard P|2018 Chevrolet Equinox
Confirmed Service Customer
8/4/2025
Every one in the Service Dept. are very professional. Jean, my svc adviser especially.
8/5/2025
Jean and the rest of our service team work hard to maintain a professional, welcoming atmosphere, and we're so glad that came through during your visit. Thanks for shining a light on the people who keep things running smoothly behind the scenes!
SURPRISE, AZ
Douglas V|2024 Chevrolet Colorado
Confirmed Service Customer
8/7/2025
It’s all about the $$$. Charged me $29.95 “ hazard disposal fee” on an oil change and A 3% fee for using a credit card
8/12/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
SURPRISE, AZ
Rebecca D|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
7/4/2025
Great!
7/5/2025
Short, powerful, and just what we like to hear—thank you! We'll be right here the next time you're ready for another great experience.
New River, AZ
Jay N|2018 Chevrolet Trax
Confirmed Service Customer
8/4/2025
Used to go to you guys for all maint until you broke my windshield wiper. Never got infotainment updates in all that time. Decided to try again since it has been a couple years and you want $250 for one update? And my wiper fluid is still broken.
8/5/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PHOENIX, AZ
Garnett S|2024 Chevrolet Equinox EV
Confirmed Service Customer
8/4/2025
In and out as promised.
8/5/2025
In and out as promised—that’s the kind of service that respects your time and gets the job done right. We’re happy to deliver on our promises every time you come in.
BUCKEYE, AZ
Beverly S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/5/2025
Looked online, then went in to meet with Chase and Zadie. They were very knowledgeable and helpful. They answered all questions and took care of everything. I would highly recommend them.
ZAYDEE GAUNA
8/6/2025
Chase and Zadie sound like a dynamic duo! Knowledgeable, helpful, and attentive to every question — that’s exactly what we strive for. Your high recommendation means a lot, and we’re glad they took such great care of you.
SUN CITY WEST, AZ
Kenneth M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
8/5/2025
My son, Josh Myers, works for Sands and pretty much helped through the process. I was not in town to complete the transaction in person but Brandon Winger helped me through the process and was able to work through the signing electronically. I am satisfied with the purchasing process of this vehicle.
JOSEPH LIVINGSTON
8/6/2025
Thanks for sharing your seamless experience, even from a distance! With Josh and Brandon helping guide the process and electronic signing, it’s great to hear your vehicle purchase went smoothly. We hope your new ride brings you plenty of joy.
GOODYEAR, AZ
William R|2022 Chevrolet Tahoe
Confirmed Service Customer
8/9/2025
I’ve been a loyal customer of this dealership for some time, but the service quality has noticeably declined. When I purchased new Bridgestone tires, I was told the extended warranty would cover flats. Recently, I had to chase answers through unnecessary hoops, and the staff came across as rude and uninterested. Despite regularly spending $200–$300 per visit, I feel my business isn’t valued. I’ll be taking my vehicles elsewhere for service.
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BUCKEYE, AZ
Mark B|2014 Chevrolet Corvette
Confirmed Service Customer
8/10/2025
Car was in more than a week 5000 in labor no discount I have spent a lot of money at your dealership. Not a very good experience
8/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUNCITY, AZ
Theresa B|2015 Chevrolet Cruze
Confirmed Service Customer
8/10/2025
Professional service and courtesy personnel.
8/11/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
GOODYEAR, AZ
Bradley Y|2025 Chevrolet Suburban
Confirmed Sales Customer
8/11/2025
Sales process was excellent as it started on line. Also enjoyed the interaction with Brandon in finance. Everything was very smooth and easy.
MICHAEL KRUEGER
8/12/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
Joanne W|2025 Chevrolet Colorado
Confirmed Sales Customer
8/11/2025
Friendly, fast, efficient
ERWIN DACANAY
8/12/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SURPRISE, AZ
Dylan H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
Fair. Wouldn’t negotiate very much on price.
TYREESE MCLEMORE
8/12/2025
Thank you for choosing Sands Chevrolet, LLC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
SURPRISE, AZ
Fulton W|2025 Chevrolet Colorado
Confirmed Sales Customer
8/11/2025
Customer service is top notch!!!
MICHAEL FACTORY
8/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
Tamara S|2017 Chevrolet Camaro
Confirmed Service Customer
8/11/2025
Just a routine oil change, but everyone at Sands is friendly and keeps me informed of any maintenance needs for my vehicle.
8/12/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SUN CITY, AZ
Ronald B|2019 Chevrolet Equinox
Confirmed Service Customer
8/11/2025
It was extremely easy to book - on-line - my 60k mile service appointment with my preferred service advisor, Jake Friedberg. The subsequent text reminders were great. Jake greeted me right on time and took the time to discuss exactly what services were appropriate. I appreciated the desk with power in the customer waiting area that enabled me to work remotely, I also appreciated the ability to stay in the loop with Jake via texts as the work was done. Finally, I appreciated Jake walking through the working performed, but most importantly, I REALLY appreciated the excellent inspection report that indicated both the immediate and preventative services required to keep my Equinox in top condition. HOWEVER, I have scrupulously maintained my Equinox per the Severe Service & Maintenance Schedule in my Owners Manual. The Inspection Report references what apparently is a different schedule - I need to see that schedule before proceeding with the work recommended in the Inspection. I have no doubt that Jake will provide that schedule and we'll work together to continue the excellent service I've received. Thanks for taking such good care of my Equinox!
8/12/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIVINGSTON, TX
Jim D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
We were waiting for our vehicle, a text was sent us it was done at 10:30am. There is little to no phone service in your waiting area so we did not receive it until we walked up to the service area at 12:30 to find out how much longer it would take. Get a signal booster or walk the 20ft and see if your customer is waiting. Service work was great.
8/12/2025
Hi, thank you for taking the time to leave us this information about your recent visit. We hope to be of service to you again in the future. Take care!
Sun city west, AZ
Steven H|2025 Chevrolet Corvette
Confirmed Service Customer
8/11/2025
Henry Smith provides outstanding customer service!
8/12/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BUCKEYE, AZ
Nicole R|2026 Chevrolet Equinox
Confirmed Sales Customer
8/11/2025
It was a great experience!! I will definitely be back and recommend to other people
JORDAN LEWIS
8/12/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. We sincerely value your business and look forward to your next visit. Take care!
BAGDAD, AZ
Orlando W|2011 Chevrolet Camaro
Confirmed Service Customer
8/11/2025
Jean Jajou handled the repairs on my vehicle and did an Outstanding job as usual! While repairs were going on I was given a loaner which I greatly appreciated. Great job and Thank so much!!!
8/12/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
PHOENIX, AZ
Carl W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/11/2025
Lil Joe was an excellent sales man very patient and knowledgeable.
8/12/2025
Hello, we're happy to hear you had a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
GOODYEAR, AZ
Joanne A|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/12/2025
My advisor listened to my concerns and was upfront on the wait time.
8/13/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
Goodyear, AZ
Randy E|2014 GMC Acadia
Confirmed Service Customer
8/13/2025
Staff is excellent. Service Department does a great job in diagnosing problems and repairing back to standard performances. My Service Rep Jacob was very respectful, listened to, and listed every concern I had about my vehicle. Everything discussed minor to major was addressed. It is the only place I will have my GMC vehicles serviced.
8/14/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sands Chevrolet, LLC!
Surprise, AZ
Michael M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/13/2025
Our Saleman Jonah Villalpando and Sales Manager Stephen Yglesias were both amazing and took great care of us.
JONAH VILLALPANDO
8/14/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
BUCKEYE, AZ
Donald P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/10/2025
Chris was friendly, professional and finished our job quickly. We had a screw in one tire and he got that repaired as well. Great service
8/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
WICKENBURG, AZ
Quintin K|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/11/2025
Great customer service and the salesman was very helpful
DANIEL NICHOLS
8/12/2025
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
BUCKEYE, AZ
Jose L|2023 Chevrolet Tahoe
Confirmed Service Customer
8/11/2025
They serviced my vehicle in a short period of time and had no iaaue
8/12/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
EL MIRAGE, AZ
Joseph S|2026 Chevrolet Colorado
Confirmed Sales Customer
8/11/2025
I had issues with not receiving a "True Car discount ", sales manager "Mike" listened to my concerns and able to credit me with the discount I was due. Thank you Mike! My recommendation is that special consideration should given to your senior and aging customers.
JORDAN LEWIS
8/12/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SUN CITY WEST, AZ
Robert C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/13/2025
We arrived without an appointment and drove out with our new truck in less than 4 hrs. Thank you Sands Chevrolet and Tyreese Mclemore. Tyreese answered every question and provided more information about the features and operational functionality of the vehicle than we could have imagined. No pressure, no stress - one of our best vehicle buying experiences ever!
TYREESE MCLEMORE
8/14/2025
Congratulations on your new truck! We're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
BUCKEYE, AZ
Mike P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
Tim was great honest fast service!
8/14/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SURPRISE, AZ
Fred B|2023 Chevrolet Tahoe
Confirmed Service Customer
8/13/2025
Great check in, friendly, knowledgeable service advisor, work done and completed on time.
8/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
GOODYEAR, AZ
Lorena P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/14/2025
Sales found exactly what we were looking for. They got us approved fast and we were in and out. Fastest time we have ever bought a car and no stress.
GEORGE HENDERSON
8/15/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SURPRISE, AZ
Helen E|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
Very Professional, Informative, and Friendly.
JOSEPH DE LA TORRE
8/15/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
TONOPAH, AZ
Deborah H|2016 Chevrolet Equinox
Confirmed Service Customer
8/15/2025
My car was taken as soon as I got there. Your group always does great.
8/17/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
Surprise, AZ
James M|2023 Chevrolet Trailblazer
Confirmed Service Customer
8/18/2025
Service was performed quickly and they even washed my vehicle.
8/19/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
SURPRISE, AZ
Jesse U|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
Professional and trustworthy
8/19/2025
We want all our clients to have a comfortable and stress-free experience with us! We're looking forward to your next visit with us!
WITTMANN, AZ
Noe M|2025 GMC Sierra 1500
Confirmed Service Customer
8/18/2025
Always great svc with Rob
8/19/2025
Hello, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!
WADDELL, AZ
Jacob L|2025 Chevrolet Trax
Confirmed Sales Customer
8/18/2025
Zaydee, Stephan and Mike helped to make the experience fluid and easy. I look forward to continuing to have all my vehicles services performed at Sands Chevrolet.
ZAYDEE GAUNA
8/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Sands Chevrolet, LLC
SURPRISE, AZ
Mike C|2002 Chevrolet Corvette
Confirmed Service Customer
8/18/2025
Henry in service is great . A little pricey for a window fix but I guess it's to be expected. Absolutely dead set against credit card surcharge.
8/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Ciarra F|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/18/2025
dealing with our service advisor was amazing
8/19/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SURPRISE, AZ
Sherry S|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/18/2025
Timothy is always so helpful! Takes great care of my vehicle and l know l can Trust that!!
8/19/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sands Chevrolet, LLC. We do hope we can be of assistance in the future. Take care!
WICKENBURG, AZ
Terry C|2023 Buick Enclave
Confirmed Service Customer
8/18/2025
Reliable expert service. Can’t count on Buick service. That’s why I’m back to Sands Chevrolet!! With my Buick. But that change when my lease is up.
8/19/2025
Terry Clark, thanks again for taking the time to leave us this information about your recent visit. Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
SURPRISE, AZ
Gerald B|2025 Chevrolet Colorado
Confirmed Sales Customer
8/18/2025
Top notch from my initial contact with David over a text message to signing the final papers with Musa… this has truly been my Best experience buying a vehicle. Thank you Sand’s Team!!!
DAVID GONZALES
8/19/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. Congratulations on your new vehicle, Gerald! We are always more than happy to assist you if anything else comes up. Take care!
QUEEN CREEK, AZ
Linda Q|2024 Chevrolet Traverse
Confirmed Service Customer
8/18/2025
The staff was polite and friendly, our service appointment was completed promptly. The waiting area was clean and welcoming.
8/19/2025
It's our commitment to ensure quality customer care by providing clean and welcoming waiting area as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
GOODYEAR, AZ
Todd O|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/18/2025
Love it. Big thanks to Jake and the Technician.
8/19/2025
Our staff is committed to providing each of our clients with the best automotive experience! Thank you, and have a fantastic day!
NEW RIVER, AZ
Cindy B|2025 Chevrolet Trax
Confirmed Service Customer
8/20/2025
The service was good even though I was disappointed that I didn't get my car washed after the service and it was a $300 service..
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SURPRISE, AZ
Donald W|2022 Chevrolet Blazer
Confirmed Service Customer
8/20/2025
This was our first "in house," visit with Rob Hernandez our new Service representative. Rob was extremely customer friendly and did a great job explaining all work completed on this visit and we were able to appreciate some coupon discounts which was extremely helpful. Thank you Rob!
8/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY, AZ
Dennis F|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/20/2025
Ken is awesome as usual. Excellent customer service. It's why I bring both my trucks here....
8/21/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
GOODYEAR, AZ
Robert S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/13/2025
getting parts took a long time
8/14/2025
Thank you for choosing Sands Chevrolet, LLC. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
PEORIA, AZ
Alexander G|2025 Chevrolet 3500HD Silverado
Confirmed Service Customer
8/23/2025
Great Support
8/24/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WORDEN, MT
Erlinda P|2018 Chevrolet Colorado
Confirmed Service Customer
8/23/2025
a
8/24/2025
Thank you so much for choosing Sands Chevrolet, LLC. We truly appreciate your support and look forward to assisting you next time!
SURPRISE, AZ
Rosa R|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/23/2025
We haven’t received any of our paperwork despite calling multiple times and reaching out via email to the sales associate who helped us
DANIEL VILLEGAS
8/28/2025
Our team has acknowledged this review.
GLENDALE, AZ
Joshua W|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/25/2025
Process was seamless and efficient.
JORDAN LEWIS
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
PEORIA, AZ
Janice H|2020 Chevrolet Equinox
Confirmed Service Customer
8/25/2025
I dropped my car off as scheduled for a morning appointment for an oil change and tire rotation. It was done in about an hour, and it was washed! Thanks for the great service.
8/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Stephanie P|2020 Chevrolet Trax
Confirmed Service Customer
8/25/2025
Tech found the problem quickly and made the repair. Henry Smith kept me informed and updated. Coffee was delicious
8/27/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BUCKEYE, AZ
Annabelle W|2014 Chevrolet Traverse
Confirmed Service Customer
8/25/2025
The process was very good. Everything was ready for us when we arrived. The staff were great and we completed our purchase quickly.
8/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BUCKEYE, AZ
Susan P|2014 Chevrolet Cruze
Confirmed Service Customer
8/25/2025
I had an emergency situation with my driver's side window and I called Jean and she got me in the next day. I expected to have to wait for several hours to have the service completed, but it was done in just 2 hours. I am so grateful to Jean for her caring and understanding and to the whole team for getting me on my way quickly as I was going out of town. Thank you so much. And another shout out to Jean - she is the BEST!!
8/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SUN CITY, AZ
Ben W|2021 GMC 2500HD Sierra
Confirmed Service Customer
8/20/2025
Prompt service. Reasonable price.
8/21/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
BUCKEYE, AZ
Ann R|2024 Chevrolet Trax
Confirmed Service Customer
8/20/2025
Service was done in a timely matter and vehicle was returned clean. and Robert Wolfe is the only one I will deal with for service.
8/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
Ronald S|2020 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
On time and fast! In and out in an hour
8/21/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
GOODYEAR, AZ
Linda K|2022 Chevrolet Equinox
Confirmed Service Customer
8/20/2025
Friendly prompt efficient. Didn’t like the cost of battery but not much a person can do with today economy
8/21/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SURPRISE, AZ
Erin A|2019 Buick Envision
Confirmed Service Customer
8/22/2025
Rob was the best! Everyone I interacted with at the dealership was so nice. I needed a lot of maintenance done on my car and it was much cheaper than the dealership I was using in the past. I will be using Rob in the future :)
8/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Margaret K|2023 Chevrolet Traverse
Confirmed Service Customer
8/22/2025
Quick and efficient staff
8/24/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Buckeye, AZ
Qusai A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/27/2025
It's a very nice car and the people who work at the dealership were very professional and I do thank them all
BRIAN YAHIA
8/28/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SURPRISE, AZ
Ryan K|2017 Chevrolet Tahoe
Confirmed Service Customer
9/1/2025
I brought my vehicle in with a problem and it was diagnosed and repaired quickly and easily
9/2/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
Surprise, AZ
Walter W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/25/2025
My Service Advisor Tom Kaskas makes sure I’m always taken care of and treated right. Tom is one of the reasons I continue to deal with Sands. The Service Techs find and fix the problem quickly, good guys.
8/27/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Noe M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
9/1/2025
Best service
9/2/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
WADDELL, AZ
Russell L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/1/2025
My truck had the oil changed and oil filter. The truck was left there to perform the services and did not require a rush job.
9/2/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Deanna R|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Andrew Ponce and all of the other staff at Sands Chevrolet in Surprise were great! Very professional and courteous!
ANDREW PONCE
9/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
GOODYEAR, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
9/1/2025
Great.
9/2/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
BUCKEYE, AZ
Martin C|2026 Chevrolet Traverse
Confirmed Sales Customer
9/2/2025
Buying a car wasn't on our radar but was a necessity and Doug just made it so much easier from start to finish!
DOUGLAS MOORE
9/3/2025
We’re so glad Doug was able to make the process seamless for you, especially when it wasn’t something you had originally planned. Turning a necessity into a positive experience is what we strive for, and we look forward to welcoming you again whenever you need us.
PHOENIX, AZ
Evan G|2005 Chevrolet Corvette
Confirmed Service Customer
9/8/2025
Work done as promised. Car delivered as promised
9/9/2025
We’re glad everything was done and delivered just as promised. Reliability is at the heart of our service, and we’ll keep striving to make every visit one you can count on!
BUCKEYE, AZ
Jessica M|2024 Chevrolet Tahoe
Confirmed Service Customer
9/8/2025
Love the service at Sands Chevrolet! Fast, Easy and always great communication.
9/9/2025
We’re thrilled you love the service at Sands Chevrolet! Fast, easy, and clear communication is exactly what we strive for, and we’ll keep making sure every visit meets your expectations.
CAVE CREEK, AZ
Krista A|2025 Chevrolet Suburban
Confirmed Sales Customer
9/1/2025
Liz was amazing! We truly appreciate the no hassle and to the point buying experience!
SUJAILA ROJAS
9/2/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GOODYEAR, AZ
Alamanda B|2026 Chevrolet Equinox
Confirmed Sales Customer
9/1/2025
Big Joe assisted me with buying my new car. He listened to what I wanted from a vehicle and helped me find what I was looking for. He was accomodating and made the process as smooth as possible. I am very happy with my purchase and the service at Sands Surprise. Issa was also helpful and kind in the finance department. Thanks again!
JOSEPH LIVINGSTON
9/2/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SURPRISE, AZ
Freddie C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/1/2025
This is the 3rd vehicle that I have purchased from your dealership, not including my two daughters who also bought vehicles.
JOSEPH LIVINGSTON
9/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BUCKEYE, AZ
Lindsey O|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/2/2025
Kylie was wonderful, couldn’t have made it any easier. My one complaint is not directed at Kylie, but I was provided a 4.9% APR during discussions (via text - still have), which was the whole reason I booked my trip from Las Vegas to Arizona to buy the vehicle. When I got there and talked to finance, it was an entirely different higher APR. This was obviously upsetting. Finance basically said “Look… Kylie didn’t come up with that APR on her own. She is newer - someone with her - her manager, whoever, gave her that number to get you in the door. They were very apologetic but could not honor an APR that didn’t exist. I felt stuck and lied to.
KYLIE LEWIS
9/3/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
LAS VEGAS, NV
Brenda S|2025 Chevrolet Traverse
Confirmed Sales Customer
9/7/2025
Jared was awesome he made the process smooth answered all questions. He went above and beyond to find the rims we had in mind. Everyone was friendly, helpful from start to completion. Sands Chevrolet get 5 stars. Very satisfied customer. Thank you
JARED BALDERAS
9/8/2025
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
PEORIA, AZ
Gabriel F|2024 Chevrolet Equinox
Confirmed Service Customer
9/8/2025
Good experience on service
9/9/2025
We’re happy to hear your service experience was good. Reliable and smooth care is what we aim for, and we’ll continue making each visit hassle-free and efficient!
BUCKEYE, AZ
Jerry B|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
9/11/2025
Always best service with Mr Her
9/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
Buckete, AZ
Isiah P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Salesman and finance manager were great. I would recommend something be corrected with the lighting in both the men’s and women’s restrooms of this dealership. Very dark and can barely even see while inside the stalls.
RW HENLEY
9/12/2025
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for your positive experience. Have a great day!
BUCKEYE, AZ
William G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Excellent service
9/14/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SCOTTSDALE, AZ
Stephen T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/13/2025
24k service plus 2 recalls
9/14/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
ANTHEM, AZ
Greg H|2017 Chevrolet Equinox
Confirmed Service Customer
9/14/2025
Wait time could be better. Also it appears the windshield washer fluid is refilled with just plain water. I would prefer to just add my own.
9/15/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
SURPRISE, AZ
Timothy S|2023 Chevrolet Camaro
Confirmed Service Customer
9/15/2025
Fast and easy
9/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Bruce L|2025 Chevrolet Trax
Confirmed Sales Customer
9/15/2025
Great, no pressure service. Jordan my sales rep did a great job helping me make the right decision.
JORDAN LEWIS
9/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Charlene H|2013 GMC 1500 Sierra
Confirmed Service Customer
9/15/2025
Ron was effective & efficient & communicated well! He helped out a lot and wa spot with service.
9/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GLENDALE, AZ
Gary H|2025 Chevrolet Equinox
Confirmed Service Customer
9/15/2025
I had to pay $158 to do an oil change and tire rotation which I had done three months ago at a Chevy dealership in Minnesota for $75. After my service at Sands I got home and found my tire pressure was not rest! I had to drive a half hour back to the dealership to have that corrected. Not good!
9/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BUCKEYE, AZ
Virgilio S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/15/2025
It was good, Craig even gave me a discount because he was not able to price match a deal from another dealership. The wait was not long at all.
9/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
LITCHFIELD PARK, AZ
Brenda H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Rob is great, always take care of me!
9/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
WITTMANN, AZ
James R|2026 Chevrolet Colorado
Confirmed Sales Customer
9/15/2025
1st time buying at Sands but have come here for years for service to my 2019 colorado. Now I have a 2026 colorado. It was a good experience.
SUJAILA ROJAS
9/16/2025
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
SURPRISE, AZ
Steven K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Zach has been my service advisor for a few different trucks and always does a great job. He is also one of the reasons I bought my 2025 trail boss from this dealership.
9/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Andrea G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/15/2025
Was going ok until I declined the extra services that were recommended during my oil change. The advisor seemed irritated and became less helpful.
9/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SURPRISE, AZ
Gregory S|2025 Chevrolet Trax
Confirmed Service Customer
9/16/2025
Ken Ashby did a great job as always. Communicated clearly and service was completed promptly.
9/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Dawn S|2025 Chevrolet Tahoe
Confirmed Service Customer
9/16/2025
Ken was very kind and made sure I had my vehicle back to me as soon as possible.
9/17/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Cody W|2023 Chevrolet Bolt EUV
Confirmed Service Customer
9/16/2025
Quick experience! No fluff, got the car I wanted.
9/17/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GOODYEAR, AZ
David B|2021 Chevrolet Colorado
Confirmed Service Customer
9/17/2025
Great communication! My truck was taken care of.
9/18/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
Litchfield park, AZ
Ryan J|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/17/2025
Always friendly and helpful
9/18/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SUN CITY, AZ
Ray M|2024 Chevrolet Malibu
Confirmed Service Customer
9/17/2025
Very friendly and helpful.
9/18/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
LICHFIELD PARK, AZ
Philip S|2015 Chevrolet Volt
Confirmed Service Customer
9/17/2025
Timothy was great to work with!
9/18/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
EL MIRAGE, AZ
Louis G|2024 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
This service was just a routine oil and filter and tire rotation for my vehicle. No issues found and quick service.
9/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SURPRISE, AZ
Kevin U|2022 Chevrolet Corvette
Confirmed Service Customer
9/18/2025
Kept me informed on what was going on
9/19/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Surprise, AZ
Heather D|2023 Chevrolet Suburban 1500
Confirmed Service Customer
9/18/2025
Always on time, friendly, and professional. Excellent follow through and communication.
9/19/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Waddell, AZ
Kurtis V|2025 Chevrolet Tahoe
Confirmed Service Customer
9/18/2025
Great service and great people!
9/19/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PEORIA, AZ
Douglas K|2025 Chevrolet Equinox
Confirmed Service Customer
9/18/2025
As always, complete and fast vehicle service.
9/19/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
Surprise, AZ
Jose L|2026 Chevrolet Traverse
Confirmed Sales Customer
9/18/2025
Very professional and caring people. Took the time to listen and understand what we were looking for.
SUJAILA ROJAS
9/19/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WADDELL, AZ
Stephen D|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/18/2025
Staff were friendly
9/19/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BAGDAD, AZ
Sherry S|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/20/2025
Lil Joe was so great at helping me made fill safe on what we were planning and how it would work for me! Not like the first Purchase l made with this dealership! That should have never happened!!
JOSEPH DE LA TORRE
9/21/2025
We’re so glad Lil Joe made you feel safe, comfortable, and confident with your purchase this time around. It’s important to us that every experience is positive, and we’re grateful he turned things around for you. Please don’t hesitate to reach out if there’s anything additional we can do for you.
WICKENBURG, AZ
David M|2022 GMC Acadia
Confirmed Service Customer
9/23/2025
Ken was amazing! Thank you and the team so much for getting all that work done on the GMC so quickly! It's running like a champ!
9/24/2025
We’re delighted Ken and the team got your GMC back in top shape so quickly—it’s great to know it’s running like a champ again. We’ll be proud to keep that same efficiency and care rolling for you down the road.
SURPRISE, AZ
Medardo C|2024 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
Very efficient and professional.
9/24/2025
Thank you for noting our efficiency and professionalism—it’s wonderful to see that effort shine through in your experience. That level of service is what we strive to uphold, and we look forward to making every future visit just as seamless.
BUCKEYE, AZ
Jennifer J|2021 Chevrolet Camaro
Confirmed Service Customer
9/23/2025
Jean is absolutely amazing!! She’s so knowledgeable and my car was done faster than expected!!!
9/24/2025
Jean will be thrilled to know her knowledge and dedication made your visit so positive—and even faster than expected! She and the team are always ready to go above and beyond, so we can’t wait to deliver that same energy the next time you stop by.
Goodyear, AZ
Steven R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/24/2025
Andrew our sales representative was amazing. It is apparent that Sands Chevrolet takes pride in hiring educated professional employees. The financing was informative and clear when presenting options. I will continue to business with Sands when in need of a a vehicle.
ANDREW PONCE
9/25/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
PEORIA, AZ
Arvillia R|2025 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
Excellent customer service provided by Dominick and the wait time was not as bad as our first visit with the Glendale location. Thank you.
9/26/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
Surprise, AZ
Lori B|2022 Chevrolet Trailblazer
Confirmed Service Customer
9/10/2025
Very nice and fast service
9/11/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
SURPRISE, AZ
John R|2017 GMC Acadia
Confirmed Service Customer
9/10/2025
Got my battery replaced in very good time
9/11/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SURPRISE, AZ
Charles T|2025 Chevrolet Colorado
Confirmed Service Customer
9/10/2025
Jake was wonderful Got me in and out with exactly what I needed done.
9/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
EL MIRAGE, AZ
Whitney O|2019 Chevrolet Tahoe
Confirmed Service Customer
9/10/2025
Jean was wonderful to work with. She greeted me with a warm smile. Already had reviewed my previous visits to determine what work I required for this visit etc. Kept me inform during my time waiting. She was awesome!
9/11/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Jan M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
9/11/2025
I felt I was pushed too hard
BRIAN YAHIA
9/16/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
SUPRISE, AZ
Antonio H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/23/2025
My seller a great help
ANDREW PONCE
9/24/2025
We’re delighted your seller was a great help! Knowledgeable and supportive team members are key to a positive experience, and we’ll continue providing that level of service every time.
CALEXICO, CA
Randy D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
9/23/2025
The Service rep. was very helpful I called with a oil leak . He took time to see if there was a way to get me in right away.
9/24/2025
We’re thrilled our service rep could quickly help with your oil leak and get you in right away. That kind of responsiveness is exactly what we strive for, and we’ll keep it ready for any future needs.
SURPRISE, AZ
Shirley T|2022 Chevrolet Equinox
Confirmed Service Customer
9/23/2025
I needed an oil change, tires rotated, wheel alignment and purchase a second fob for my car.
9/24/2025
Thank you for trusting us with your oil change, tire rotation, wheel alignment, and extra fob. We’re happy to take care of everything in one go, and we’ll be here to make future visits just as seamless.
Surprise, AZ
James M|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
9/25/2025
Henry was great!
9/26/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
BUCKEYE, AZ
Thomas C|2018 Chevrolet Colorado
Confirmed Service Customer
9/25/2025
Very pleasant, completed in a timely manner.
9/26/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SURPRISE, AZ
Tracy O|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/25/2025
Brought in for bedcover and tire rubbing. Bedliner fine, tire rubbing not addressed. Told to make another service appointment and give them 2 days to look at it. Pretty ridiculous. Jose was the advisor, seemed agitated from the start with me, demanded paperwork from Little Joe and told me to go get it. Seriously? Joe took care of it with Jose, Joe also had a bit of an attitude from Jose. I don't often complain about service, but he was awful and I won't deal with him again.
9/26/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SURPRISE, AZ
Noe M|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
always great svc
9/27/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
WADDELL, AZ
Kenneth E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/29/2025
Smooth experience from start to finish. Sales rep was very knowledgeable and helpful. Great experience.
ZAYDEE GAUNA
9/30/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
BUCKEYE, AZ
Jeff K|2023 Chevrolet Corvette
Confirmed Service Customer
9/29/2025
Ken Ashby is always ready to answer questions and be there for his customers
9/30/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BUCKEYE, AZ
Ted S|2018 Chevrolet Traverse
Confirmed Service Customer
10/6/2025
Fast work and easy appt setup
10/7/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SURPRISE, AZ
Fernando P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
The staff was very helpful.
JOSEPH LIVINGSTON
10/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
PHOENIX, AZ
Debbrah O|2023 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
Tom has always treated us well.
9/26/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SUN CITY WEST, AZ
Ray M|2024 Chevrolet Malibu
Confirmed Service Customer
9/26/2025
everything was repaired correctly-no issues.
9/27/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
LICHFIELD PARK, AZ
Barbra M|2021 Chevrolet Equinox
Confirmed Service Customer
9/28/2025
Fast and professional service.
9/29/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
EL MIRAGE, AZ
Carl W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
My 2024 6.2 High Country Silverado 1500 got the engine recall. Service rep Craig at Sands Chevrolet on Wadell in Surprise was very helpful in explaining what needed to be done.
10/7/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GOODYEAR, AZ
Jamie P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
10/6/2025
This has been hands down my favorite dealership experience. Sands has restored my faith in Chevrolet maintenance to be perfectly honest. Tom was Awsome and we appreciate the stress free experience and feeling confident with my family in the car.
10/7/2025
Thank you for sharing your experience! We’re glad to hear you had a positive visit and that our team was able to make it smooth and stress-free. We truly appreciate your support and look forward to assisting you again in the future.
Ash fork, AZ
Mitch T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/6/2025
Service provided by Ken Ashby was wonderful and kept time for service right on target. I will be back.
10/7/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY, AZ
Fleurette H|2023 Chevrolet Tahoe
Confirmed Service Customer
10/7/2025
Jose was great and luckily it was only a battery and nothing else.
10/8/2025
It’s great to hear Jose could assist you and that the issue was a simple battery fix! Quick, effective solutions are what we aim for, and we’ll be ready to keep your vehicle running smoothly in the future.
PEORIA, AZ
Sydney M|2026 Chevrolet Traverse
Confirmed Sales Customer
10/8/2025
We had the best experience buying a new car at Sands. Shout out to Tyreese and Brandon for making the experience quick and easy. They were honest and knowledgeable, couldn’t have asked for more.
TYREESE MCLEMORE
10/9/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Sydney! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Anthony D|2026 Chevrolet Equinox
Confirmed Sales Customer
10/8/2025
I felt trapped, because I wasn't sure about the deal and I needed some time to make sure I was make right deal for my family . I felt tenchen from the sales manager. So I still think I may not have done the right deal
JOSEPH LIVINGSTON
10/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PHOENIX, AZ
Kimberly B|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
This isn’t my car
10/14/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
BUCKEYE, AZ
Dennis S|2026 Chevrolet Trax
Confirmed Sales Customer
10/8/2025
No problem at all David was a great sales person we talked what we wanted and he delivered
DAVID GONZALES
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SURPRISE, AZ
Wilbert M|2023 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
As always my experience at your dealership was great. Rob is awesome. Your dealership staff makes every encounter like a homecoming, family if you will. I was greeted with sincerity. Offered bottled water. There’s complimentary coffee. And beautiful classic cars to admire all while your vehicle is serviced. Not to mention the free car wash. I actually always look forward to visiting your dealership. Keep up the awesome job.
10/9/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sands Chevrolet, LLC! If you're ever in need of more help, please let us know!
BUCKEYE, AZ
Kenneth G|2017 Chevrolet Spark
Confirmed Service Customer
10/8/2025
it was good
10/9/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SUN CITY WEST, AZ
Francis D|2019 Chevrolet Equinox
Confirmed Service Customer
10/9/2025
My glove box and items were scattered all over the floor, it was not put back together after tech checked my cabin filter.
10/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Kai M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/9/2025
I had my truck in for transmission replacement under GM warranty and your dealership charged me 2,500 dollars to remove the pan for the warranty company! You had to remove the transmission anyway so I shouldn’t have been charged about 2,000 when I picked up my truck! I believe you stole the 2,000 dollars from me!!!
10/15/2025
Our team has acknowledged this review.
PEORIA, AZ
Pamela A|2026 Chevrolet Trax
Confirmed Sales Customer
10/9/2025
I wasn’t even looking to purchase a new vehicle. But Joe approached me while I was in service department. He was very kind, patient and professional. I absolutely love my new Trax.
JOSEPH LIVINGSTON
10/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY WEST, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
10/9/2025
I got my oil changed it still shows 60%. I need to come back in so they can fix it. No worries.
10/10/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BUCKEYE, AZ
Courtney K|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/10/2025
Everything went well and very efficient
10/12/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SURPRISE, AZ
Casey F|2026 Chevrolet Trax
Confirmed Sales Customer
10/13/2025
My recent shopping experience at Sands Chevrolet Surprise was fantastic and completely stress-free. I would highly recommend them to anyone looking for a new vehicle.
JARED BALDERAS
10/14/2025
We're so glad we could provide you with a positive experience! Your recommendation means a lot to us, and we're thrilled to have earned it. Have a wonderful day!
PEORIA, AZ
James P|2026 Chevrolet Trax
Confirmed Sales Customer
10/13/2025
Wonderful sales experience! Liz Rojas was gracious, polite, helpful, everything a person could want from a salesperson. She answered every question over several days. All the staff was wonderful. A great team! Five stars for Sands Chevrolet Surprise.
SUJAILA ROJAS
10/14/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SURPRISE, AZ
Louis M|2022 Chevrolet Trailblazer
Confirmed Service Customer
10/13/2025
Analysis and repairs were handled efficiently
10/14/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SUN CITY WEST, AZ
William C|2025 Chevrolet Traverse
Confirmed Service Customer
10/13/2025
Fast friendly service, that's what we all are looking for, and Sands delivers.
10/14/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BUCKEYE, AZ
Ralph A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Ken was awesome. In and out. All details given before service and at the end - all seamless.
10/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BUCKEYE, AZ
John A|2024 Chevrolet Equinox
Confirmed Service Customer
10/13/2025
I was helped out with Jose did a great job thanks
10/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
Susan R|2019 GMC 2500HD Sierra
Confirmed Service Customer
10/13/2025
Great service and advisor Zach.
10/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
Russell L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Drove up to the drive, somebody came to my truck and I asked for And he came out and took care of me! We filled out some forms drove away came back the next day and my truck was done to perfection.
10/14/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SURPRISE, AZ
Joe R|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Robert is an excellent service manager. Called with updates at the perfect time. I never had to call him. He knew what I was thinking as an owner, invested in a Chevrolet.
10/14/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AVONDALE, AZ
Richard S|2026 Chevrolet Silverado 3500HD
Confirmed Sales Customer
10/13/2025
Appreciate the smooth transaction with Daniel and Jordan. Good job guy's.
DANIEL NICHOLS
10/14/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SUN CITY, AZ
Lewis E|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/13/2025
Appointment made maintenance completed quick and simple. The new info text is a great tool to provide me with info as to where my car is at in the service.
10/14/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
ANTHEM, AZ
Bob L|2017 Chevrolet Equinox
Confirmed Service Customer
10/14/2025
It’s always a great place to have your car serviced. They always give you great service in the quickest amount of time.
10/15/2025
Thank you for your wonderful words! It’s great to know we’ve earned your trust time and again with quick, reliable service—because making every visit smooth and easy is how we keep your car, and your confidence, running perfectly in sync.
PEORIA, AZ
Tiffany V|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Daniel took care of me heard what i wanted and made sure it was just what i needed for me an my new born baby. Also gary who took over my deal with the paperwork did his big one making sure make me feel secure about the car being mine making a good deal for me
DANIEL VILLEGAS
10/16/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
PEORIA, AZ
Michael N|2019 GMC Acadia
Confirmed Service Customer
10/15/2025
great
10/16/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SUN CITY, AZ
Zia J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
I had a great experience except for financing, that was a pain in the butt.
BRIAN YAHIA
10/16/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BUCKEYE, AZ
Russell H|2023 Chevrolet Corvette
Confirmed Service Customer
10/15/2025
Went to get my C8 serviced they did a great job and in a timely matter
10/16/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
WADDELL, AZ
Nestor C|2026 Chevrolet Colorado
Confirmed Sales Customer
10/15/2025
The attention provided to my wife and I it was amazing can't complain
WILMER RAMIREZ
10/16/2025
Hi, we are so pleased you enjoyed your visit to Sands Chevrolet, LLC! Please let us know if there is anything else we can do for you; we are more than happy to help!
TOLLESON, AZ
Anita H|2026 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
Amazing Jordan Lewis went above and beyond to get me into a car
JORDAN LEWIS
10/17/2025
Thank you for the awesome feedback! We're so glad to hear that our staff went above and beyond to assist you. We’ll be sure to pass along your kind words and look forward to continuing to assist you with all your future vehicle needs!
PHOENIX, AZ
Francine S|2026 Chevrolet Trax
Confirmed Sales Customer
10/16/2025
This Dealership truly takes care of all your questions along with making sure your satisfaction is the main Priority,My family and I come back to this Dealership because they care about our Experience for that 💯satisfied. We refer many friends coworkers and family to Sands Surprise Location.Thank you to the team at Sands Surprise.
DANIEL VILLEGAS
10/17/2025
Thank you for your continued trust and kind words. We're grateful to have earned your loyalty and are so glad to hear that your experiences have been positive. Your referrals mean a lot to us, and we're proud to have your family as part of ours. We look forward to continuing to provide the care and service you deserve.
PEORIA, AZ
Gregory R|2026 Chevrolet Traverse
Confirmed Sales Customer
10/16/2025
Very attentive and accommodating
JOHN CARR
10/17/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SURPRISE, AZ
Dane J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/16/2025
Your computer system had double booked appointments that day. My appointment was 9:00 for oil change and rotation. Ended up changing my air and cabin filter. I advised Jean of another appointment at 11:00. Due to the double booking and my truck going into the shop at 10:30, an uber took me 3 miles and came and picked me up when I was finished. Sands went above and beyond for me.
10/17/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BUCKEYE, AZ
Marco B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/8/2025
The finance and customer service was quick and easy!
JONAH VILLALPANDO
10/9/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Sands Chevrolet, LLC. Until the next time we meet, take care!
BUCKEYE, AZ
Laurie P|2024 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
Service work and our service advisor have always been a 10-plus experience for us. On-time efficiency, perfect service work, friendly and professional advisors are a hallmark of Sands, and that's why we buy our cars, and have them serviced, at Sands.
10/9/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SURPRISE, AZ
Donald F|2006 Chevrolet Corvette
Confirmed Service Customer
10/8/2025
Everything when just fine, no issues. Thanks.
10/9/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
SUN CITY WEST, AZ
Marjean G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/9/2025
I went to Sands Chevrolet to purchase a vehicle and was taken by the sales people You hear the stories of you should never trust a used car sales man this is it. ! they never disclosed the cost of the vehicle I was purchasing , and I didn't ask either not until I got home with the vehicle. 2. asked for an extended warranty and they said I would be buying a five year one hundred thousand mile warranty and they gave me something else. the vehicle came with that warranty from the factory. 3. I feel that I was taken advantage of by them but I also didn't protect myself from them by not asking these questions either. everybody wants to make money but I feel that they took advantage of two Mid sixty year old people and they didn't have too. Long story short they did sell me a vehicle I asked for and they offered it to me to buy and I did. would I ever return to this car dealership or recommend it to others ......NEVER. I am sure my story is one of many for this dealership,if not to many people are to ashamed to tell the tale of being taken advantaged of.....just like I am. Buyer beware is the best advise I would give for this company that bares the name of GM. Thank you for your time
ERWIN DACANAY
10/15/2025
Our team has acknowledged this review.
SURPRISE, AZ
Linda S|2024 Chevrolet Tahoe
Confirmed Service Customer
10/9/2025
Great
10/10/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
SURPRISE, AZ
Cherie D|2014 Chevrolet Cruze
Confirmed Service Customer
10/9/2025
Rob Hernandez was such a great help
10/10/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY WEST, AZ
Travis P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/17/2025
Jake was great. He kept us informed and took care of our needs.
10/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITCHFIELD PARK, AZ
Evan G|2005 Chevrolet Corvette
Confirmed Service Customer
10/19/2025
Staff very kind and professional. Cost just to high. Will return for other needed services.
10/20/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BUCKEYE, AZ
Michon M|2025 Chevrolet Suburban
Confirmed Sales Customer
10/20/2025
I am so glad I chose to purchase my new vehicle at Sands. Doug was professional, prompt in communication and simply amazing to work with. The whole process was smooth and quick. I love the honesty and integrity. Thank you so much.
DOUGLAS MOORE
10/21/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
CARSON CITY, NV
Miguel R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/20/2025
They have great service
10/21/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
Tonopah, AZ
Lawrence N|2019 Chevrolet Traverse
Confirmed Service Customer
10/20/2025
Always great service been going here for years
10/21/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
SURPRISE, AZ
Frank J|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
This was a very timely visit. Robert, my costumer service representative was as nice and professional as they come. Also a great waiting area.
10/22/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
PEORIA, AZ
Alysia G|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/21/2025
I had a great experience purchasing my new Tahoe thanks to Erwin Dacanay. He was extremely friendly, knowledgeable, and made the entire process quick and easy. I really appreciate all that he did for me. I highly recommend working with Erwin!
ERWIN DACANAY
10/22/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
Jim L|2023 Chevrolet Corvette
Confirmed Service Customer
10/20/2025
Craig my service tech was very helpful
10/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY WEST, AZ
John L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/20/2025
Zach was very helpful and nice. Resolving my issue was important as I had a trip planned so he worked with the Techs to make sure my truck was ready.
10/21/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
John P|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/22/2025
Everyone is friendly
BRIAN YAHIA
10/23/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
SURPRISE, AZ
Consuelo M|2026 Chevrolet Traverse
Confirmed Sales Customer
10/23/2025
Chuck contacted me right away and scheduled me in. He made the process fun and easy.
JOHN HALE
10/25/2025
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
LITCHFIELD PARK, AZ
Robert P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/25/2025
Great job Robert Wolf my service tech takes good care of all my service needs
10/26/2025
We appreciate your kind words for Robert! It’s wonderful knowing he continues to take great care of your service needs. We’ll be sure to pass your thanks along to him—here’s to more smooth miles with a tech you can count on!
SURPRISE, AZ
Jerry D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
10/25/2025
Good service
10/26/2025
We really appreciate your note about our good service! It’s always our goal to make every visit simple, friendly, and dependable—just the way car care should feel each time you stop by.
BUCKEYE, AZ
Jason S|2025 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
Smooth and fast. Appreciated the ride back.
10/27/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SURPRISE, AZ
Domingo G|2022 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
Robert Wolf is a fantastic service advisor! I really appreciate his attention to detail and obviously sincere desire to ensure my vehicle and I are well taken care of. Thank you, Robert!
10/27/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITCHFIELD PARK, AZ
Bryan R|2023 Chevrolet Traverse
Confirmed Service Customer
10/22/2025
Went as planned
10/23/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SUN CITY WEST, AZ
Toni S|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/23/2025
Rob always helps me out, and provides any updates needed during service
10/25/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Sands Chevrolet, LLC! If you have any further questions, please give us a call. We're always happy to help!
SUN CITY, AZ
Georgia P|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
10/23/2025
I was fretting with a friendly face. My service rep kept me on formed if all status of my vehicle.
10/25/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL MIRAGE, AZ
Keith D|2026 Chevrolet Colorado
Confirmed Sales Customer
10/24/2025
Professional as always
JOSEPH LIVINGSTON
10/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
SURPRISE, AZ
Gerard C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/24/2025
We had a great experience with Jared. Entire buying process was fast and efficient. 10/10 would recommend going and seeing Jared!
JARED BALDERAS
10/25/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Gerard! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SURPRISE, AZ
Gary Y|2021 Chevrolet 3500HD Silverado
Confirmed Service Customer
10/27/2025
Everything went well. I was grateful for the warranty to cover all parts and service. Thanks for all your assistance Rob Hernandez.
10/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
TONOPAH, AZ
Roger P|2014 Buick Enclave
Confirmed Service Customer
10/27/2025
Great service from Jake, good advice, did what he said he would do, Thanks
10/29/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
SURPRISE, AZ
Lizandro E|2026 Chevrolet Equinox
Confirmed Sales Customer
10/29/2025
Kylie was super friendly, i wasnt given the usual run around with most dealerships. She and the Sands Chevrolet team took care of me and my family.
KYLIE LEWIS
10/30/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
GOODYEAR, AZ
Kathy S|2018 Chevrolet Suburban
Confirmed Service Customer
10/29/2025
Always very informative and honest
10/30/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
GOODYEAR, AZ
Cailah B|2024 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Jean and Chris were very kind
10/30/2025
Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
SUN CITY, AZ
Nolberto G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/29/2025
Excellent job
10/30/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
GOODYEAR, AZ
Joshua M|2024 Chevrolet Colorado
Confirmed Service Customer
10/29/2025
I came in not looking for a new vehicle, but Andrew is exceptional at his job. We located a truck that i was actually surprised you even had on hand, in the perfect color. Your sales team worked with me in my financial situation and got me a favorable deal. The experience was painless. It is exactly why I am a loyal Sands Chevrolet customer.
10/30/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
PEORIA, AZ
Louis M|2022 Chevrolet Trailblazer
Confirmed Service Customer
10/29/2025
Everything was done in a very efficient manner
10/30/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SUN CITY WEST, AZ
Yolanda C|2023 Chevrolet Equinox
Confirmed Service Customer
10/29/2025
Fast and excellent work done. Jake is always my go to person!
10/30/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SURPRISE, AZ
Natalie R|2019 Chevrolet Sonic
Confirmed Service Customer
10/30/2025
Robert Wolf was very professional and I appreciate the work done.
11/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
John T|2021 Chevrolet Blazer
Confirmed Service Customer
10/30/2025
Service Advisor Jean was awesome. She was fully aware of the services my vehicle needed. She was also very friendly and explained things fully.
11/1/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BUCKEYE, AZ
Kurtis V|2025 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
Excellent service from everyone.
11/1/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
PEORIA, AZ
Zia J|2026 Chevrolet Equinox
Confirmed Service Customer
10/30/2025
My vehicle is in perfect mint condition
11/1/2025
We’re so glad to hear your vehicle is in perfect condition! Thank you for your feedback, and we look forward to seeing you again.
BUCKEYE, AZ
Helen E|2025 Chevrolet Trax
Confirmed Service Customer
10/31/2025
Tom K. in service department is always friendly, courteous, and efficient with all my questions about my vehicle.
11/1/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Sands Chevrolet, LLC! We hope to be of service to you again in the future. Take care!
TONOPAH, AZ
Steve F|2014 Chevrolet 2500HD Silverado
Confirmed Service Customer
10/31/2025
In and out as promised
11/1/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
Surprise, AZ
Joe S|2010 Chevrolet Corvette
Confirmed Service Customer
10/31/2025
Came in for and oil change on my corvette. Service was done promptly and the service writer was excellent.
11/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SUN CITY WEST, AZ
Geoffrey H|2023 Chevrolet Blazer
Confirmed Service Customer
10/31/2025
Jake at Sands Chevrolet was very helpful in answering my questions. The service was done in a timely manner.
11/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
BUCKEYE, AZ
Susanne O|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/2/2025
So far still waiting for correct part to be ordered since last week. Hopefully will have the right part ordered to get driver mirror replaced.
11/3/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
PEORIA, AZ
Ray B|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/2/2025
Not happy that dealership rep would not accept a coupon sent by the sands chevrolet dealership. Not very smart business since now I will not be returning to do any business with sands as a result. Also service department were slow to check me in... 3 workers walked by my vehicle and did not inquire as to my appointment until Melissa finally stopped to check me in. Oil change technician moved my seat and did not put it back to my setting and also left his trash in my vehicle. Poor service all around....lost me as a customer and I will let others know.
11/4/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BUCKEYE, AZ
Brian R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
It was a amazing experience and I will be buying my next Chevy at Sands Chevrolet.
ZAYDEE GAUNA
11/4/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
AVONDALE, AZ
Jerrold M|2017 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/3/2025
I credi
11/4/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
PEORIA, AZ
Tim S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
It was easy and the service was fast.
11/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SURPRISE, AZ
Clifford P|2019 Chevrolet Impala
Confirmed Service Customer
11/3/2025
I am spoiled because Jake Friedberg has been handling my auto needs for many years.
11/4/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
SURPRISE, AZ
Mark H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/3/2025
Craig was nice and very professional and showed concern for my vehicle issues
11/4/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
BUCKEYE, AZ
George P|2025 Chevrolet Traverse
Confirmed Service Customer
11/3/2025
Took care of all service issues in a timely manner
11/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
SUN CITY, AZ
Fidel G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/3/2025
It was great
ERWIN DACANAY
11/4/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SURPRISE, AZ
Mariam C|2026 Chevrolet Equinox
Confirmed Sales Customer
11/3/2025
Great experience. I was able to handle most of the purchase from home which was very convenient for me.
JOHN HALE
11/4/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AVONDALE, AZ
Amy B|2026 Chevrolet Colorado
Confirmed Sales Customer
11/3/2025
It was a pleasant experience as always. Fast easy and to the point and John did a great job cause I can be difficult.
RW HENLEY
11/4/2025
Thank you so much for your kind words and continued trust! We're thrilled to hear that your experience has been consistently excellent, and we truly appreciate your feedback. We look forward to continuing to assist you with your vehicle needs!
PHOENIX, AZ
Cynthia K|2026 Chevrolet Traverse
Confirmed Sales Customer
11/4/2025
My salesperson was very attentive and helpful to find exactly what I was looking for.
TANNER SCHROEDER
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GOODYEAR, AZ
Thomas C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/4/2025
Everything was pretty smooth from start to finish
ANDREW PONCE
11/6/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SURPRISE, AZ
Matthew W|2023 Chevrolet Colorado
Confirmed Service Customer
11/5/2025
I was able to get an appointment very quickly. Great service when I arrived in the Service Drive and when I picked up my truck.
11/6/2025
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WADDELL, AZ
Robert L|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/5/2025
Craig is amazing and always great to work with.
11/6/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
BUCKEYE, AZ
Randy F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/5/2025
I always have a positive experience at Sands Chevrolet. These guys are efficient and true professionals.
11/6/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BUCKEYE, AZ
Joel O|2018 Chevrolet Equinox
Confirmed Service Customer
11/5/2025
Henry in service has always been outstanding. He is knowledgeable, professional, and honest about what services are needed. He is an asset to your organization.
11/6/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SURPRISE, AZ
Charles B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/5/2025
Sales was very easy, made decision on what truck with help of salesman Gordan, was given a good price on trade in, and completed with finance all went well and happy with sale Thank all of the team for making it a great experience.
JORDAN LEWIS
11/6/2025
Thank you for your feedback! We're delighted to hear that you had a smooth experience with us. Our team works hard to make the process as easy as possible, and we truly appreciate your trust in us for your vehicle purchase. We look forward to assisting you again in the future!
WADDELL, AZ
Victoria V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/27/2025
Excellence service Liz made the process so easy for me. I truly appreciate everything.
SUJAILA ROJAS
10/28/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL MIRAGE, AZ
Flora L|2024 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
Were greeted promply reviewed request for service and was completed efficiently and quicky.
10/29/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SURPRISE, AZ
Carl S|2019 Chevrolet Traverse
Confirmed Service Customer
11/8/2025
Jean did a goood job for me and my car.
11/9/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
LITCHFIELD PARK, AZ
Todd B|2024 Chevrolet Equinox
Confirmed Service Customer
11/10/2025
My service manager (Dominic) was prompt in letting me know what the issue was with my vehicle and what needed to be done to correct it.
11/11/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
SURPRISE, AZ
Dustyn W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/10/2025
Very up front experience. Salesmen was very nice and worked to get me the best deal he could
ERWIN DACANAY
11/11/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
WITTMANN, AZ
Gustavia W|2020 Chevrolet Equinox
Confirmed Service Customer
11/11/2025
Good service to fix the parts in my car very good job! Thank you!👍😊 Very satisfied very much!!😊👍
11/11/2025
Your enthusiasm made us smile—thank you so much for the kind words and emojis! We’re thrilled that our service team could get your car fixed up perfectly and that you left feeling so satisfied. Here’s to more smooth rides and happy visits ahead!
SUN CITY, AZ
David M|2025 Chevrolet Colorado
Confirmed Service Customer
11/13/2025
Vehicle just serviced at sands Chevrolet surprise, oil changed and engine air filter both serviced and changed. Now my vehicle is sending signal that oil life AND engine air filter is both at 0% needs service. Wasn’t having issues prior to service
11/14/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
Surprise, AZ
Thomas C|2018 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Great Job my service advisor, Tim kept me informed. Had worked done on my truck. That was covered by the extended warranty that I purchased when I bought the Truck. Sands Chevrolet waived the 100.00 deductible.
11/15/2025
We appreciate your feedback! Tim will be glad his updates and attention, along with the waived deductible, made your service stress-free.
SURPRISE, AZ
Diane P|2019 Chevrolet Malibu
Confirmed Service Customer
11/5/2025
Everything went well.. The gentlemen that took care of me was awesome, very polite and friendly. Any questions I asked her answered them.
11/6/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
Peoria, AZ
Clifford R|2026 Chevrolet Trax
Confirmed Sales Customer
11/6/2025
everyone was courteous and professional
RW HENLEY
11/7/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
SUN CITY, AZ
Dolores Manuel L|2026 Chevrolet Corvette
Confirmed Sales Customer
11/6/2025
I had an awesome experience at Sands Chevrolet in Surprise, AZ. We came in planning to do two trade-ins for a new car and assumed it would be a simple process, but we ran into some complications along the way. Even with the challenges, the team didn’t give up on us. They worked hard to find another solution that actually ended up being even better and helped us secure the car we wanted. It truly felt like they were focused on doing what was best for us — making sure we got a fair deal on the trades and a great overall price. That effort meant a lot. Huge shoutout to Sonny for going above and beyond through the whole process! I would 100% recommend getting your Chevrolet from Sands Chevrolet in Surprise. They take care of you here.
GEORGE HENDERSON
11/7/2025
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
LAVEEN, AZ
Medardo G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/6/2025
Always working with my service advisor Kenn S. Is a pleasure without hustle.
11/7/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AVONDALE, AZ
Carl A|2025 Chevrolet Colorado
Confirmed Service Customer
11/12/2025
Rob is great, excellent customer service
11/13/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC. We hope to see you soon!
Surprise, AZ
Elias R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
Dominick communicated the issue and took care of it in a timely manner
11/13/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
AVONDALE, AZ
Dale H|2023 Chevrolet Colorado
Confirmed Service Customer
11/14/2025
Craig Maryo was very friendly and professional!
11/15/2025
Thank you for sharing! Craig will be thrilled to hear his friendly and professional service stood out.
SURPRISE, AZ
Debbie D|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/16/2025
Everyone is very courteous. Dealership replaced an antenna that was damaged when they serviced our vehicle. I recommend this service center.
11/17/2025
Hi there! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!
SURPRISE, AZ
Eric B|2026 Chevrolet Corvette
Confirmed Service Customer
11/14/2025
All staff members were very friendly and helpful.
11/15/2025
We appreciate your feedback! It’s wonderful to hear all our staff were friendly and helpful—looking forward to welcoming you back.
OVERGAARD, AZ
Juan N|2025 Chevrolet Traverse
Confirmed Service Customer
11/14/2025
Tom Kaska was my service advisor and was excellent as always. Provides great understanding of the vehicle and makes visiting the dealer a breeze.
11/15/2025
Thank you for the kind words! Tom will be thrilled to hear your feedback—glad we could make your visit a breeze, and we look forward to seeing you again soon.
Surprise, AZ
Richard P|2003 Chevrolet Corvette
Confirmed Service Customer
11/14/2025
All was well and I’m happy with the service provided by both the dealership as well as the advisor Jean Jajou. Updates were provided and it was actually finished ahead of when promised. What’s not to like!
11/15/2025
What a glowing review! Jean and the team will be delighted your service was timely and ahead of schedule—here’s to many more hassle-free visits.
PEORIA, AZ
Stephanie M|2026 Chevrolet Trailblazer
Confirmed Sales Customer
11/14/2025
It was great! I’m very satisfied with customer and friendly atmosphere.
LUIS URIAS FELIX
11/15/2025
Thank you for sharing! We’re thrilled you enjoyed the friendly atmosphere and left satisfied—looking forward to your next visit.
SURPRISE, AZ
Monica J|2025 Chevrolet Blazer
Confirmed Service Customer
11/14/2025
Showed up at the wrong location and they still worked me in.
11/15/2025
Thank you for sharing! We’re glad our team could accommodate you even at the wrong location—looking forward to making your next visit just as smooth.
BUCKEYE, AZ
David I|2016 Chevrolet Spark
Confirmed Service Customer
11/14/2025
Everything was great. Thank you Robert.
11/15/2025
We appreciate your feedback! Robert will be delighted to hear your experience was great—can’t wait to see you again.
BUCKEYE, AZ
Kaleb G|2026 Chevrolet Colorado
Confirmed Sales Customer
11/15/2025
Great experience, they really work with you!
JOSEPH DE LA TORRE
11/16/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
LITCHFIELD PARK, AZ
Monzer A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/17/2025
The customer service advisor recommended more services due for my truck, he offered me a great deal. The work was done in a short time. Great work and excellent customer service.
11/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PEORIA, AZ
Ray M|2012 Chevrolet Impala
Confirmed Service Customer
11/17/2025
They finished my vehicle on time and everything was perfect. Rob is an awesome service advisor.
11/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
LICHFIELD PARK, AZ
Paula G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/17/2025
Jean is freaking amazing!! She makes every experience exceptional!
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
EL MIRAGE, AZ
Jassem A|2021 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Rob was great person to work with me and the service was great. I appreciate the work has been done keep it a good work
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
Surprise, AZ
Kirby B|2025 Chevrolet Trax
Confirmed Service Customer
11/18/2025
Was not kept up to date called and left messages but was not returned. Showed up for appointment and advisor was no where to be found.
11/19/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
SURPRISE, AZ
Chad H|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/18/2025
Usually deal with Zach in service always does a excellent job on my repairs
11/19/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SURPRISE, AZ
Thomas M|2018 Chevrolet Cruze
Confirmed Service Customer
11/19/2025
Great service as usual.
11/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SURPRISE, AZ
Amy L|2015 GMC 1500 Sierra
Confirmed Service Customer
11/19/2025
Zach was great, he answered my questions and was knowledgeable. The work was completed same day and within a couple hours. I usually dread having work done on my vehicle, but the whole experience was refreshing and easy, thank you. You've got a great service dept in Surprise.
11/20/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SURPRISE, AZ
James A|2015 Chevrolet Sonic
Confirmed Service Customer
11/19/2025
Very happy with the customer service and the speed in completion of my service appointment.
11/20/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
SURPRISE, AZ
Steven H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
Henry Smith continues to provide excellent customer service.
11/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BUCKEYE, AZ
Robert M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
In and out in timely manner. Great support and customer service!
11/20/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Sands Chevrolet, LLC and we hope to see you again soon!
Litchfield park, AZ
Kevin J|2006 Chevrolet Corvette
Confirmed Service Customer
11/20/2025
Vehicle was delivered for diagnosis and was left for a couple days. Car has minor fuel leak with odor of gasoline and is recommended not to be parked indoors. Upon picking vehicle up car was extremely dirty and was not delivered to customer better than it was found. Service member was very short and unfriendly with a request to hand wash the vehicle from customers. Recommendation: deliver vehicles better than the service department received them and employees be much more friendly and accommodating to customers.
11/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
Peoria, AZ
Robert L|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/21/2025
I am a new customer to Sands Chevrolet Surprise after having a disappointing experience with AutoNation Chevrolet Arrowhead on Bell Road (also as a new customer). The contrast in customer service was remarkable. 1) On line reservation: was seamless and I was engaged with a service rep (Jean) with email and a phone call soon after. She introduced herself to confirm the reservation and go over some details regarding my service needs and informed me of possible coupon discounts (I like this). I had no similar interaction with the AutoNation. 2) Drive up to the service entrance: at Sands I had near immediate engagement with a service rep who greeted me and notified Jean of my arrival. In relatively short order, Jean and I reviewed the service request, discussed other aspects of their service regiment (alignment check, free wash, etc), and addressed questions I had. At AutoNation - I waited over 10 minutes before seeing that there was a service rep (one) working his way thru the other cars ahead of me. It then took a while longer just to get thru the check in process. 3) During the service: Jean communicated with me regarding any 'findings' from the tech doing the work and presented options available to me. She even made a focused effort to get me on the phone/text/email to update me on a requested service option I had requested. (I very much appreciate the extra effort as it all worked out for me.) I did not get the same level of communication from the boys up the street. Just a call to come bail out the truck. 4) Post service: I'm an old 'Gear Head' who has worked on cars before I could legally drive. So the 1st thing I always do is to check the work done on my vehicles. Impressed with Sands!! No splattered oil on the engine, No hand prints or splotches of grime on the hood or other surfaces, and they even wiped down the chrome wheels after the tire rotation. The only notable in the engine bay was the windshield washer reservoir wasn't topped off as I would have expected (yea - nitpick here). On the other side of town - AutoNation released my truck with pools and splashes of brake fluid in several areas in the engine bay (brake fluid changed out). As expected, some paint peeling and discoloration in those areas even after an immediate clean up and wash down. Not a happy camper! Paid for tire rotation but appears it wasn't done - dead TPM location did not change. I had to use Simple Green to clean off many areas on the outside of the truck where I found grease or grime left by the tech after working under the truck. Can't imagine why I would go back to AutoNation after this experience. Having said the above - Sands Chevrolet Surprise will be my go-to dealer for any service needs on my truck. Jean was fantastic in her communications and customer focus. The service on my truck was as promised / expected. I thank them and I will highly recommend Sands Chevrolet Surprise to anyone.
11/22/2025
Thank you for sharing such a detailed and thoughtful review. We’re truly grateful for your feedback and thrilled to hear that your experience with us was smooth, professional, and far exceeded your expectations. Our team is committed to providing clear communication, quality workmanship, and a welcoming service experience from start to finish. We appreciate your trust and are honored to be your preferred dealership. Thank you for the recommendation. We look forward to serving you again.
SUN CITY, AZ
Timothy C|2025 Chevrolet Suburban
Confirmed Sales Customer
11/16/2025
Excellent experience working with Joe to get us in our new suburban.
JOSEPH LIVINGSTON
11/17/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Congratulations on your new vehicle, Timothy! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Ryan M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
The easiest and no stress car buying experience I have ever had
JOHN HALE
11/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
PEORIA, AZ
Dennis F|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
11/17/2025
Ken, Service Advisor, is great as usual. Great service.
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GOODYEAR, AZ
Donald G|2023 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
They were on time for the work performed, and I appreciate the service.
11/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Kassandra P|2019 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
Service advisor Robert Wolf did an amazing job as per usual!
11/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
AVONDALE, AZ
Eugene A|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/21/2025
David, Issa and Dominic are amazing to work with!
DAVID GONZALES
11/22/2025
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
SURPRISE, AZ
Michael D|2025 Chevrolet Trax
Confirmed Service Customer
11/21/2025
I thought my oil change was free for purchasing my vehicle at Sands and then I was presented with a 224.00 bill
11/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
PHOENIX, AZ
Richard S|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/21/2025
850 miles and already had a coolant leak at the converter housing major repair, appears it may have an exhaust leak from the previous work as with the ac or heat on exhaust fumes fills the cab. Has a loud whine on start up then quiets, still working on this on.
11/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUN CITY, AZ
Roberto A|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/22/2025
Very happy with the work perform on my 2500 truck
11/23/2025
Hello, we're glad we could help! Our team strives to deliver an excellent experience, and we're happy to hear that was the case during your visit. If you have any further needs or questions, please don't hesitate to reach out!
SURPRISE, AZ
Michael C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/23/2025
Excellent service and very thorough.
11/24/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
SURPRISE, AZ
Jack N|2024 Chevrolet Trax
Confirmed Service Customer
11/23/2025
Robert Wolf was amazing, as always!!! Extremely courteous and detailed oriented. His knowledge on the vehicle (Chevy Trax) is unsurpassed! Keep up the great work!
11/24/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SURPRISE, AZ
Heidi N|2021 Chevrolet Suburban
Confirmed Service Customer
11/23/2025
Shop rag stuck and hanging off rear axle. Not happy with my experience, not sure if I will continue using them any longer.
11/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
Waddell, AZ
Julian L|2026 Chevrolet Traverse
Confirmed Sales Customer
11/24/2025
Great experience!
SUJAILA ROJAS
11/25/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PEORIA, AZ
Timothy M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
Terrible customer service , terrible communication, I could tell nobody cared, my issue still has not been fixed after 3 times being in there
11/27/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
PEORIA, AZ
Kimberly B|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/26/2025
STOP USING MY INFORMATION FOR RANDOM VEHICLES!!!!!!
12/3/2025
Our team has acknowledged this review.
SURPRISE, AZ
Laurence J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/27/2025
Had a great experience it was quick fast and smooth. I was able to get in and get out and at my next appointment! Great group of professionals to work with.
RW HENLEY
11/28/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SUN CITY, AZ
Joe B|2018 GMC 2500HD Sierra
Confirmed Service Customer
11/22/2025
Jake always takes good care of us.
11/23/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
EL MIRAGE, AZ
Devyn H|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/22/2025
It's the best dealership in the valley
11/23/2025
That’s awesome to hear! We’re so grateful for your trust and support. The team is always here for you, and we look forward to serving you again!
GLENDALE, AZ
Robert C|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
Zach at Sands did a great job getting my battery warranty approved. Thank you!
11/25/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
AVONDALE, AZ
Robert C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/24/2025
very good experience
11/25/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
LITCHFIELD PARK, AZ
Robert M|2016 Buick Encore
Confirmed Service Customer
11/25/2025
Great Service
11/26/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SUN CITY, AZ
Janice H|2020 Chevrolet Equinox
Confirmed Service Customer
11/27/2025
Service tech was professional and helpful identifying what service was required on my car. It was ready when promised, and returned clean.
11/28/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
Ronald S|2014 Chevrolet Equinox
Confirmed Service Customer
12/1/2025
Good communication and professional treatment by Robert Wolfe.
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GOODYEAR, AZ
Eric B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
Pleasure to buy a vehicle here this is my third vehicle, awesome and outstanding people
DEVYN HICKMAN
12/2/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
TONOPAH, AZ
Christopher L|2026 Chevrolet Trax
Confirmed Sales Customer
12/1/2025
Top notch! Quick, easy, and beyond friendly.
ERWIN DACANAY
12/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
SURPRISE, AZ
Kelly B|2026 Chevrolet Traverse
Confirmed Sales Customer
11/28/2025
I’ve worked with Joe L. (Sales) in the past and it was great to run into him while getting an oil change. Ended up making another deal with him. He is great to work with and always very helpful. Highly recommend seeing him if you’re looking for a vehicle.. The staff at Sands is always so friendly.
JOSEPH LIVINGSTON
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
SURPRISE, AZ
Robert M|2019 Chevrolet Malibu
Confirmed Service Customer
11/28/2025
Got my vehicle back promptly.
11/29/2025
Hi there, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
GOODYEAR, AZ
Gary P|2021 Chevrolet Camaro
Confirmed Service Customer
11/28/2025
Professional, prompt
11/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PHOENIX, AZ
Kassandra P|2019 Chevrolet Traverse
Confirmed Service Customer
11/28/2025
Service advisor Robert Wolf was top notch!
11/29/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
AVONDALE, AZ
Joshua L|2020 Chevrolet Colorado
Confirmed Service Customer
11/28/2025
A wonderful experience and everyone was so nice and helpful. When I need to have my vehicle serviced I know ill be in good hands here.
11/29/2025
Hello, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SURPRISE, AZ
Chase P|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/29/2025
It’s was great Elsa was so helpful like usual. So thanks for putting up with us !
ESLI MEJIA
11/30/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
WADDELL, AZ
Colleen L|2024 Chevrolet Trax
Confirmed Service Customer
12/1/2025
TIMOTHY MADE IT EASY FOR ME TO GET MY CAR IN AND TAKE CARE OF THE PROBLEM
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY, AZ
Neil W|2026 Chevrolet Colorado
Confirmed Sales Customer
12/2/2025
Very easy to complete transaction and low preasure
MICALYN PARRY
12/3/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PEORIA, AZ
Shawn M|2026 Chevrolet Colorado
Confirmed Sales Customer
12/3/2025
Joe was a great Salesman. Very happy with our purchase. Will recommend to friends and family.
JOSEPH LIVINGSTON
12/4/2025
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We sincerely value your business and look forward to serving you again!
WATERLOO, IA
Benjamin L|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/3/2025
I have purchased multiple vehicles from Sands Chevrolet Surprise. I’m always impressed with their sales and finance team. Definitely would recommend the dealership to friends and family.
DANIEL VILLEGAS
12/4/2025
Thank you for your kind words! We truly appreciate your continued loyalty and are thrilled to hear that you've had a positive experience with our team. It's always a pleasure to assist you, and we look forward to serving you again in the future!
SURPRISE, AZ
Tiffani S|2024 Chevrolet Equinox EV
Confirmed Service Customer
12/5/2025
Henry was great! He kept me updated about my vehicle. He was very formal about what my car needed. I always love going to Henry with how nice and informational he is.
12/6/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
BUCKEYE, AZ
Karen A|2026 Chevrolet Traverse
Confirmed Sales Customer
12/5/2025
Everyone was beyond helpful made me feel comfortable and relaxed and no pressure.. being a single woman going into a dealership is terrifying . everyone there made me feel so at ease and gave me time and did not pressure me to buy a car .. It took me a couple days to come in because I had to figure out which vehicle I wanted .,then I finally bought one and I am so HAPPY
SUJAILA ROJAS
12/6/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
Diane H|2023 Chevrolet Equinox
Confirmed Service Customer
12/5/2025
Great experience
12/6/2025
Hi there, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
SURPRISE, AZ
Medardo G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
Friendly but expensive.
12/6/2025
Thank you for the feedback. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
AVONDALE, AZ
Amanda C|2020 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Kind, courteous, professional staff
12/7/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
SURPRISE, AZ
Pieter V|2021 Chevrolet Colorado
Confirmed Service Customer
12/7/2025
Tom Kaskas always makes it a positive experience. Great job by the Chevy team, including a clean car. Ease up on the trying to buy my truck the minute I drop-off the truck for maintenance… received 4 texts & emails for the next two days!
12/8/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Jerry B|2013 Chevrolet 1500 Suburban
Confirmed Service Customer
12/8/2025
Amazing service always with Rob H
12/9/2025
Thank you! Rob will be glad to hear you always receive amazing service.
Buckete, AZ
William C|2025 Chevrolet Traverse
Confirmed Service Customer
12/8/2025
My 3,000 mile oil change and tire rotation, and wheel balance went smoothly and quickly.
12/9/2025
We appreciate your feedback! A smooth and quick oil change with tire rotation and balance is our favorite way to keep your drive feeling brand new.
BUCKEYE, AZ
Linda C|2023 Chevrolet Trailblazer
Confirmed Service Customer
12/8/2025
I received Excellent Customer Service and my car was ready in a timely manner
12/9/2025
Thank you for sharing your experience—excellent customer service and timely completion are the care standards we take pride in every day.
PHOENIX, AZ
Susan R|2019 GMC 2500HD Sierra
Confirmed Service Customer
12/8/2025
Great service and advisor Zach.
12/9/2025
Thanks for the compliment! Great service alongside the helpful expertise of Zach makes every visit feel confidently taken care of.
SURPRISE, AZ
Gerald B|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/8/2025
Great service!
12/9/2025
We appreciate it! Hearing that you received great service is a simple but powerful boost that keeps our team motivated.
Glendale, AZ
Mary S|2021 Chevrolet Trailblazer
Confirmed Service Customer
12/8/2025
Very responsive
12/9/2025
Thank you! We’re glad our team was very responsive to your needs.
SUN CITY WEST, AZ
Janet P|2020 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Good service,
12/9/2025
Thank you! We’re glad you received good service.
WICKENBURG, AZ
Donald R|2014 Chevrolet Corvette
Confirmed Service Customer
12/8/2025
Great
12/9/2025
Thank you! We’re happy your visit was great.
Surprise, AZ
Jeffrey E|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
After purchasing over 10 new cars in my life, this buying experience was by far the best! It started with Liz's friendly, straight forward and professional test drive and sales process and continued through Brandon's quick and easy Finance digital paperwork. Everyone made me feel welcomed and comfortable throughout the process!
SUJAILA ROJAS
12/11/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
BUCKEYE, AZ
Paul M|2026 Chevrolet Silverado 2500HD
Confirmed Sales Customer
12/10/2025
Everyone was fast, friendly and very well experienced in the vehicle market pulled out all the stops and did everything they could to get me into a vehicle that I am very impressed with very satisfied overall fantastic customer service
DANIEL VILLEGAS
12/11/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SUN CITY, AZ
Mark J|2025 Chevrolet Blazer
Confirmed Service Customer
12/1/2025
The appointment went smooth and was out in no time
12/2/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
EL MIRAGE, AZ
Chase P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/1/2025
My experience was great. Esli did everything we asked, and he was helpful once again.
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback. We truly appreciate your continued trust in our team and look forward to serving you again soon!
WADDELL, AZ
Melody G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/1/2025
I'm a repeat customer and happy to work with Stephen yglasias again!!
SUJAILA ROJAS
12/2/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
GLENDALE, AZ
Rick C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/3/2025
Fast, curtious service. Loved looking at the old cars in the showroom while I waited!
12/4/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
BUCKEYE, AZ
Miguel R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/4/2025
Creat service
12/5/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
Surprise, AZ
Iris B|2026 Chevrolet Colorado
Confirmed Sales Customer
12/4/2025
Fast and Easy!
JOHN HALE
12/5/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
SURPRISE, AZ
Daniel M|2011 Chevrolet Silverado
Confirmed Service Customer
12/12/2025
Jacob always takes care of our issues!
12/13/2025
Thank you for your kind words! We’re thrilled to hear that our staff has earned your trust and continues to provide excellent service. We truly appreciate your continued support. If you ever need anything, we’re always here to help!
WITTMANN, AZ
Stephanie V|2019 Chevrolet Traverse
Confirmed Service Customer
12/12/2025
Jake is by far the best service guy in your biz. Thanks man always helpful, great personality
12/13/2025
Thank you for your kind words! We're thrilled to hear that our staff consistently provides you with excellent service. We’ll be sure to pass along your feedback to him. We truly appreciate your continued trust in our team and look forward to serving you again soon!
SURPRISE, AZ
George M|2024 Chevrolet Silverado EV
Confirmed Service Customer
12/10/2025
Ken provided excellent customer service, and he listened to what I need done to my vehicle. He was pleasant, courteous, and helpful.
12/11/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Sands Chevrolet, LLC! We hope to be of service to you again in the future. Take care!
EL MIRAGE, AZ
Kenneth P|2026 Chevrolet Trax
Confirmed Sales Customer
12/11/2025
Our purchase was an interesting one, as we were so fortunate to meet Jean Jajou coming in for a remote battery change and started chatting about our lease coming up. She alerted us about end of year savings. She then introduced us to Elizabeth Rojas and had the best experience.
SUJAILA ROJAS
12/12/2025
Your detailed and heartfelt feedback paints a wonderfully positive picture of your experience with Jean and Elizabeth. We’re so glad their guidance and warm approach made your visit special, and we can’t wait to deliver more moments just like this.
GOODYEAR, AZ
Shirleann F|2013 Chevrolet Camaro
Confirmed Service Customer
12/11/2025
Tom was friendly and informative, Excellent service
12/12/2025
Your kind words about Tom are truly encouraging, and it’s great to hear his friendly and informative care made such an excellent impression. We appreciate your thoughtful feedback and look forward to welcoming you back.
SUN CITY WEST, AZ
Aram A|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/11/2025
Very accommodating and efficient
GEORGE HENDERSON
12/12/2025
Your warm feedback highlights such an accommodating and efficient experience, and we’re delighted everything went so smoothly. Thank you for sharing this positive note—we’re here whenever you need us.
TUCSON, AZ
Gary R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/11/2025
a
12/12/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
GOODYEAR, AZ
Thomas T|2022 Chevrolet Blazer
Confirmed Service Customer
12/11/2025
Excellent advisor (Robert Wolf). Kept me in the loop on what the problem was. Very good quick response on getting the problem fixed. Great overall experience.
12/12/2025
Robert clearly made a great impression with his communication and quick resolution. We’re delighted your experience was smooth and positive, and we appreciate the generous feedback.
WADDELL, AZ
Marco M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/12/2025
Fast and great service
DEVYN HICKMAN
12/13/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
SURPRISE, AZ
Patrick M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/13/2025
Quick and easy friendly staff
12/14/2025
Hi, thank you for taking the time to leave a review for us at Sands Chevrolet, LLC! We're looking forward to your next visit!
Buckeye, AZ
Louis P|2026 Chevrolet Corvette
Confirmed Sales Customer
12/13/2025
Professional staff. Joe L. Was a great salesman. Very knowledgeable. Issa also did a great job in explaining the lease and working the numbers.
JOSEPH LIVINGSTON
12/14/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
SURPRISE, AZ
Brian J|2018 Chevrolet Traverse
Confirmed Service Customer
12/14/2025
Had service work done was done in a timely manner
12/15/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SURPRISE, AZ
Jay A|2021 Chevrolet Blazer
Confirmed Service Customer
12/15/2025
I want to that I've always taken my Chevy Blazer to sands Chevy for service and repairs and my service advisor has for mostly every time has been Ken Ashby Ken has always been very professional and had never given me bad advice so as long as I own my blazer I will always bring it to sands Chevy and see Ken Ashby for my service needs.
12/16/2025
Hello, thank you for taking the time to leave us this information about your recent visit. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Sands Chevrolet, LLC!
SURPRISE, AZ
Angela O|2013 Chevrolet Camaro
Confirmed Service Customer
12/15/2025
5 stars for our service advisor Jean Jajou is AMAZING. She is one of the few competent people that actually does her job. When wr have to deal with another advisor it is not fun but 99% of our interactions are with Jean so we keep coming back. We come to this Chevy dealer over the Grand location because of her.
12/16/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
PEORIA, AZ
Rafael R|2023 Chevrolet Traverse
Confirmed Service Customer
12/15/2025
Jose “little Joe” was extremely patient, understanding and willing to spend time with us. At no time did we feel pressured or rushed. He even went home and came back to work to stay late with us so we could get the vehicle we wanted
12/16/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Sands Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
PEORIA, AZ
Georgiana H|2008 Chevrolet Suburban
Confirmed Service Customer
12/15/2025
Great service
12/16/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BUCKEYE, AZ
James D|2014 Chevrolet Equinox
Confirmed Service Customer
12/15/2025
Just wanted to provide some feedback on the service work on my car so your service department can improve. Inspection after the vehicle was returned to me revealed two areas that can use improvement. All the clips on the wire harness to the fan motor were broken and not attached to the fan motor shroud. This was disappointing as the wires hanging loose have the potential to become damaged in the spinning fan over time.The clamp screw that holds the intake air box to the engine intake was loose. This was disappointing as the loose air box has the potential to become detached from the engine over time allowing dust and dirt to enter the engine without being properly filtered. Over all I’m satisfied with the work performed. But was not satisfied with these detail items. Someone with little or no knowledge of vehicles would probably never have noticed these items.
12/16/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUN CITY WEST, AZ
Robert D|2025 Chevrolet Trax
Confirmed Service Customer
12/14/2025
Great service.
12/15/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
BUCKEYE, AZ
Jeffrey B|2026 Chevrolet Colorado
Confirmed Sales Customer
12/15/2025
Brian was very helpful and walked us through everything at a pace we could keep up with
BRIAN YAHIA
12/16/2025
Hi, we're happy you found our staff to be very helpful during your experience here at Sands Chevrolet, LLC! We sincerely value your business and look forward to your next visit. Take care!
DETROIT LAKES, MN
David I|2016 Chevrolet Spark
Confirmed Service Customer
12/15/2025
Everything was great. Nice Job Robert Wolf.
12/16/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BUCKEYE, AZ
Jennifer J|2021 Chevrolet Camaro
Confirmed Service Customer
12/15/2025
Jean is always so pleasant and helpful.. I trust her completely with my vehicle and is the reason why I keep coming back!!! Just absolute GREAT Service!!!
12/16/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
Goodyear, AZ
Deanna N|2024 Chevrolet Colorado
Confirmed Service Customer
12/16/2025
Quick service and friendly staff, Zach is awesome
12/17/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
PEORIA, AZ
Logan S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/17/2025
Big Joe was awesome and did everything he could to find the exact truck I wanted and get me the best deal he could!
JOSEPH LIVINGSTON
12/18/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
PHOENIX, AZ
Elias A|2013 Chevrolet Corvette
Confirmed Service Customer
12/18/2025
Ken did an outstanding job taking care of my 2013 Corvette. The oil change was completed in a timely manner and discovered that my front tires were bad. He was able to get the tires ordered and installed same day. When I was unable to return to pick up my vehicle, Ken stored my vehicle over night. The entire team did a great job.
12/19/2025
We’re delighted Ken and our team could take such great care of your Chevrolet Corvette! From the timely oil change to same-day tire service and overnight storage, it’s wonderful to know everything exceeded your expectations.
GOODYEAR, AZ
Christopher M|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
I have to say, Zach is amazing very friendly and always provides great communication and service.
12/19/2025
Zach will be thrilled to hear your kind words! We’re glad his friendly communication and excellent service continue to make your visits great.
BUCKEYE, AZ
Leslie A|2022 Chevrolet 3500HD Silverado
Confirmed Service Customer
12/16/2025
Work was done quickly and the truck was washed.
12/17/2025
Hi, we're so happy we were able to help you out! Thank you for choosing Sands Chevrolet, LLC and we hope to see you again soon!
GOODYEAR, AZ
Philip D|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/17/2025
Prompt and professional service at a great price with coupons!
12/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
WITTMANN, AZ
Michael L|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/17/2025
Excellent service and attentive
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WADDELL, AZ
Lisa A|2026 Chevrolet Colorado
Confirmed Sales Customer
12/17/2025
It was easy and smooth to get a truck!
JORDAN LEWIS
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
AVONDALE, AZ
Justin P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/18/2025
Always a pleasure working with Jake.
12/19/2025
We’re delighted working with Jake continues to be a pleasure! Your recognition of his service means a lot to us.
Phoenix, AZ
Alyssa L|2026 Chevrolet Suburban
Confirmed Sales Customer
12/19/2025
Kylie was great, she got me my dream suburban
KYLIE LEWIS
12/20/2025
We’re delighted to hear Kylie helped make your dream Chevrolet Suburban a reality. Thank you for sharing your positive experience and trusting us with your purchase!
SURPRISE, AZ
Jose F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/19/2025
Had a great experience at the dealership.
KYLIE LEWIS
12/20/2025
We’re delighted to hear you had a great experience at the dealership. Thank you for your kind feedback and continued support!
SURPRISE, AZ
Tim S|2021 Chevrolet Trax
Confirmed Service Customer
12/20/2025
They didn’t do a great job on my alignment so my car spent an extra day getting fixed. Very frustrating. The previous time, my trim came off while going through the car wash , and they didn’t top off my coolant after flushing my system. This is two times in a year that there has been an issue. My rep Timothy was very good though with his customer service, so I have no issues with him whatsoever, just the mechanics
12/21/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SUN CITY WEST, AZ
Lanny B|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/20/2025
Tom Kaskas is very pro professional and awesome.
12/21/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
BUCKEYE, AZ
Melissa V|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
12/21/2025
Devyn our sales person was incredible, thorough, and super helpful! I’ve been looking for this Z71 Tahoe for a few years now and Devyn has helped through the entire process. He is a very kind and thoughtful person and clearly treats his customers as more than just another sale! Issa our finance person went above and beyond, and was hilarious! He explained every detail but also had a wonderful conversation. He’s another employee that definitely makes customers feel like more than another sale! This is the third vehicle we’ve bought from Sands and was the best experience yet. We’ve never had so much fun spending that much money.
12/22/2025
Thank you for sharing such an incredible and detailed experience. We’re thrilled to hear Devyn and Issa made the process both seamless and enjoyable while treating you like family. We truly value your continued loyalty and are honored to be part of another exciting purchase.
AUBURN HILLS, MI
Jack N|2024 Chevrolet Trax
Confirmed Service Customer
12/22/2025
Excellent work by Robert Wolf, as always!
12/23/2025
Hello, we're happy to hear you had an excellent experience with our staff! We look forward to helping again in the future. Take care!
SURPRISE, AZ
Michael W|2023 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
The dealership is the VERY BEST!!!! Robert Wolf did a wonderful job making sure we get the service we need for the car. He kept us informed and did a great job applying our rewards card to our bill. Our car is in perfect running order thanks to wonderful Robert Wolf.
12/23/2025
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience We're looking forward to your next visit with us!
SUN CITY WEST, AZ
Medardo C|2024 Chevrolet Equinox
Confirmed Service Customer
12/22/2025
Very efficient and took care of what needed to be done.
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
BUCKEYE, AZ
Ryan M|2021 Chevrolet Blazer
Confirmed Service Customer
12/22/2025
The work was perfect and I was well taken care of my Service Writer
12/23/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
EL MIRAGE, AZ
Cruz M|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/22/2025
My truck has been there for 6 weeks and still not fixed. Missed a Christmas vacation because it was supposed to be fixed then I was told it wasn’t so I cancelled my vacation then I was told it was gonna be ready so I told my family vacation back on???????????? Until I was told it wasn’t fixed yet again so sorry family never vacation. I have had nothing but problems with my truck and feel I’ve been sold a lemon. Never gonna but at sands Chevrolet again. This was my 4th and last truck buying from sands.
12/23/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SURPRISE, AZ
Thomas Q|2010 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Your service manager, Ken Ashby was very courteous and caring concerning my problem. He made sure the car was fixed and returned as soon as possible.
12/19/2025
Ken will be delighted to hear your kind words! We’re glad he made sure your car was fixed quickly and handled your concerns with care.
SUN CITY WEST, AZ
Iris Y|2024 Chevrolet Trax
Confirmed Service Customer
12/18/2025
The gentle who waited on me was caring an gracious and listened to my needs and got me out of there in record time.
12/19/2025
We’re thrilled to hear your visit was both caring and efficient! Thank you for recognizing the attention and grace of our team member.
BUCKEYE, AZ
Ben W|2021 GMC 2500HD Sierra
Confirmed Service Customer
12/19/2025
Henry was friendly, professional and went above and beyond to be sure my concerns were taken care of.
12/20/2025
Thank you for sharing this encouraging review. We’re thrilled Henry went above and beyond to address your concerns with professionalism and care. Your kind words mean a lot to us!
BUCKEYE, AZ
Doris R|2019 GMC Acadia
Confirmed Service Customer
12/19/2025
Great service very professional!
12/20/2025
Thank you for sharing this positive feedback. We’re thrilled to hear the service was great and very professional. Your support means a lot to us!
SURPRISE, AZ
Ted H|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/19/2025
Robert was great as usual
12/20/2025
Thank you for this positive and loyal feedback. We’re glad Robert continues to provide great service as always. Your trust and continued support mean a lot to us!
SURPRISE, AZ
Miguel R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/21/2025
They have great service
12/22/2025
Thank you for the positive compliment. We’re glad our service continues to impress. We appreciate your support and hope to see you again soon.
Surprise, AZ
Thomas T|2026 Chevrolet Traverse
Confirmed Sales Customer
12/22/2025
David Gonzalez was Awesome!
DAVID GONZALES
12/23/2025
Hello, we're happy to hear you had an awesome experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
WADDELL, AZ
John S|2023 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
Everything was perfect
12/25/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
SUN CITY, AZ
Helen E|2025 Chevrolet Trax
Confirmed Service Customer
12/24/2025
My service is always on point. My Service Rep. is always informative and courteous.
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
TONOPAH, AZ
Michael D|2023 Chevrolet Camaro
Confirmed Service Customer
12/24/2025
Great customer service, quick turnaround and good communication!
12/25/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
Goodyear, AZ
Trenton W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/24/2025
Typical dealership long wait, salesman act as if you ruined their day by coming in. Waiting area boring.
12/25/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Noe M|2025 GMC Sierra 1500
Confirmed Service Customer
12/25/2025
Great and amazing service by Rob
12/27/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WADDELL, AZ
James M|2024 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
I hadn't been to Sands since 2011, but found the staff and facilities to be just as excellent as they were back when I purchased my 2011 Traverse. I'm currently from out of state, but was very happy with the service I received.
12/27/2025
We appreciate your thoughtful feedback. It’s fantastic to hear our staff and facilities continue to provide excellent service, even after so many years. Thank you for returning and trusting us from out of state.
Surprise, AZ
Vincent S|2026 Chevrolet Colorado
Confirmed Sales Customer
12/26/2025
First of all, I love the truck that I bought, however, I just felt that we got robbed from the deal. When I was dealing with the agent, I showed him a photo that there’s a holiday deal for the Colorado around 4 grand but it was in another state that my cousin sent me. The agent told me that there are no promotions for the truck in your dealership. I was trying to check it online, but couldn’t go thru, thought that the connection was jammed. After couple of days, I checked the dealership offers and confirmed that Sands Chevy has holiday deals for the Colorado! It is very disappointing that I didn’t get the discount which could’ve helped us pay a little less, and we could’ve gotten a better trim! Now, I regret buying a car from Sands Chevrolette, especially that the agent wasn’t being transparent about the promotions or special deals! So disappointing!
JOSEPH LIVINGSTON
12/30/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. Your feedback will be reviewed with our team.
SURPRISE, AZ
Michael L|2024 Chevrolet Trailblazer
Confirmed Service Customer
12/26/2025
Great service
12/27/2025
Thank you for the kind words. We’re glad our service met your expectations and made your visit a great one. We look forward to welcoming you again.
SURPRISE, AZ
Barbara V|2026 Chevrolet Trax
Confirmed Sales Customer
12/27/2025
Our salesman Sonny was outstanding! He listened to what we were looking for and worked hard for our business. He was so patient through all our questions and showed us features of the vehicle and how to work them. His manager Dougie came over and introduced himself and we were happy with the deal he worked out for us. We are so happy with our purchase and will recommend people we know to your dealership.
GEORGE HENDERSON
12/28/2025
We’re so happy to hear Sonny and Dougie made your purchase experience outstanding! It’s great that their patience and attention to detail left a positive impression, and we truly appreciate your recommendation.
SURPRISE, AZ
Kari M|2018 Chevrolet Cruze
Confirmed Service Customer
12/29/2025
Everyone was very nice nice helpful. I always have good service here
12/30/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
EL MIRAGE, AZ
Matthew K|2026 Chevrolet Colorado
Confirmed Sales Customer
12/29/2025
Great sales experience.
DANIEL VILLEGAS
12/30/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
SURPRISE, AZ
Paige H|2026 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
Jordan and Issa were absolutely amazing helps with my mom and I. They took excellent care of us and made us feel seen and heard ! They are wonderful !
JORDAN LEWIS
1/1/2026
Thank you for sharing your wonderful experience with Jordan and Issa! We’re delighted they took excellent care of you and your mom and made you feel truly valued.
GOODYEAR, AZ
Richard H|2024 Chevrolet Colorado
Confirmed Service Customer
12/31/2025
Always a good experience.
1/1/2026
Thank you for your feedback! We’re glad you consistently have a good experience with our dealership.
SUN CITY, AZ
Margaret O|2021 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
This was our first time bringing the car for this type of service. I am very happy with the whole experience. Craig was very pleasant and got our service finished more quickly than estimated. He also got us an estimate for tires which we will need soon and will more than likely be back when we replace them. The overall service was excellent.
1/2/2026
Thank you for sharing your positive experience! We're thrilled to hear that our staff provided excellent service. We truly appreciate your feedback and look forward to serving you again!
BUCKEYE, AZ
Kobie W|2026 Chevrolet Silverado 2500HD
Confirmed Sales Customer
1/1/2026
Fast, friendly and willing to work with the customer to make sure they are satisfied!
SUJAILA ROJAS
1/2/2026
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
WADDELL, AZ
Tara C|2023 Chevrolet Suburban 1500
Confirmed Service Customer
1/3/2026
I get my suburban taken care of there. Everyone is super nice and helpful.
1/4/2026
Thank you for the kind and reassuring feedback. We’re happy to take great care of your Chevrolet Suburban and make each visit welcoming and helpful. It’s always a pleasure working with you.
GOODYEAR, AZ
Dennis D|2015 Chevrolet Malibu
Confirmed Service Customer
1/3/2026
Having an appointment really helps. I received very prompt service. The representative communicated with me directly for any and all additional services.
1/4/2026
We appreciate your thoughtful feedback. It’s great to hear your appointment went smoothly and communication was clear throughout the visit. We’re always here to make things easy and efficient for you.
Surprise, AZ
Noe M|2025 GMC Sierra 1500
Confirmed Service Customer
12/24/2025
Great service by Rob thank you
12/25/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WADDELL, AZ
Susan S|2012 Chevrolet Equinox
Confirmed Service Customer
12/26/2025
I ♥️ my car!!!
12/27/2025
We love hearing this! It’s wonderful to know you’re enjoying your car. Thank you for your enthusiasm and support.
GOODYEAR, AZ
Randy F|2019 Chevrolet Traverse
Confirmed Service Customer
12/31/2025
Tom Kaskas is my service rep and continually gives me good advice. Don't trust my car with anyone else.
1/1/2026
Thank you for recognizing Tom! We’re delighted he continues to provide trusted advice and care for your vehicle.
SURPRISE, AZ
James P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Great!
BRIAN YAHIA
1/1/2026
Thank you for your feedback! We’re glad your experience was great and appreciate your support.
SURPRISE, AZ
Richard H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/2/2026
Dominic is nice, customer oriented, knowledgeable and helpful. Thank you
1/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SUN CITY WEST, AZ
Nataliee P|2019 Chevrolet Cruze
Confirmed Service Customer
1/2/2026
Na
1/3/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
Goodyear, AZ
Matthew R|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/2/2026
Craig, the individual that helped me out over at sands Chevrolet in surprise Arizona was nice and professional
1/3/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
GOODYEAR, AZ
Jeffrey M|2025 Chevrolet Colorado
Confirmed Service Customer
1/2/2026
Was very good that they were able to fix the inner fender through warranty. I would've liked to have the fit and finish of the body parts addressed.
1/3/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SURPRISE, AZ
Taryn G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
Advisor Chris and my Technician Alex did great! Even the lot attendants were friendly.
1/6/2026
Thank you for highlighting some of our team members who helped make your experience a great one! We truly value your business and look forward to welcoming you again soon.
Avondale, AZ
Brenda L|2021 GMC Acadia
Confirmed Service Customer
1/3/2026
I felt completely catered too. They listened to everything. I had to say everybody worked well together with one goal. Great customer service and they
1/4/2026
We truly appreciate this thoughtful and encouraging review. It’s wonderful to hear our team listened closely and worked together to deliver great customer service. Your kind words mean a lot to us.
WICKENBERG, AZ
Cynthia L|2026 Chevrolet Equinox
Confirmed Sales Customer
1/3/2026
Devyn was awesome!
DEVYN HICKMAN
1/4/2026
We appreciate the great shout-out. It’s wonderful to hear Devyn made such a positive impression. We’ll be sure to pass along your kind words.
LITCHFIELD PARK, AZ
Elizabeth B|2026 Chevrolet Trax
Confirmed Sales Customer
1/5/2026
Erwin was my salesperson. He provided excellent customer service. He was friendly, helpful and very knowledgeable. The whole experience was great!
ERWIN DACANAY
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
WADDELL, AZ
Jean A|2022 GMC 1500 Sierra Limited
Confirmed Service Customer
1/5/2026
Henry is great!
1/6/2026
Thank you for your feedback! We're thrilled to hear that our staff made such a positive impression. We truly value your business and look forward to serving you again!
SURPRISE, AZ
Matthew H|2026 Chevrolet Traverse
Confirmed Sales Customer
1/5/2026
Easy and fast car buying experience. Big Joe was great. Got us the car we wanted and needed. Dealership was clean and everyone is friendly. I also buy parts from there parts department and Keith, (both Keiths) are awesome.
JOSEPH LIVINGSTON
1/6/2026
Thank you for your feedback! We’re glad to hear your car-buying experience was easy and fast, and that our dealership and parts department provided friendly, helpful service. We truly appreciate your support and look forward to assisting you again in the future!
SURPRISE, AZ
Todd S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/6/2026
This is the 3rd vehicle I've purchased from Sand's Surprise. There's a reason I keep coming back... it's because they treat you like family.
JOSEPH LIVINGSTON
1/7/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SURPRISE, AZ
Tom P|2025 Chevrolet Equinox
Confirmed Service Customer
1/6/2026
Failed to properly rotate my tires and calibrate tire pressure. Warning light now always on.
1/7/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
ONAWAY, MI
Noe M|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
1/7/2026
Amazing and fast service by Rob yhank you
1/8/2026
Thank you for the kind words about Rob and the speedy service. We’re happy to know your experience was both amazing and efficient. We truly appreciate you taking the time to share your feedback.
WADDELL, AZ
Gabriel S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/5/2026
Sales man was quick and efficient
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
PHOENIX, AZ
Jodee D|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/5/2026
It was okay still giving 5 stars but took a bit longer then quoted but stuff happens
1/6/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
LITCHFIELD PARK, AZ
Scott D|2021 GMC 2500HD Sierra
Confirmed Service Customer
1/5/2026
Ken Ashby was very attentive and helpful in addressing my concerns with my truck.
1/6/2026
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
SURPRISE, AZ
Richard S|2025 Chevrolet Equinox EV
Confirmed Service Customer
1/7/2026
Service was able to perform the service needed and return my vehicle back to me quickly
1/8/2026
We appreciate you sharing this positive experience. It’s great to hear our team completed the needed service efficiently and returned your vehicle promptly. We look forward to helping you again.
SURPRISE, AZ
Domingo G|2022 Chevrolet Equinox
Confirmed Service Customer
1/7/2026
Robert Wolf is always fantastic to deal with. He's professional, no nonsense and explains my options without being pushy. I truly appreciate his candor regarding the time it will take for my vehicle to be ready. Some service advisors at other dealerships will make all sorts of flowery promises regarding speed of completion or "getting you to the front of the line", which is both disingenuous and unfair for the other customers who have been there longer. But Robert is always a straight shooter and gives accurate completion estimates allowing me to make the decision of getting the work done now or coming back when I have more time. Robert is the reason why I keep coming back to Sands. Thank you, Robert!
1/8/2026
Thank you for sharing such thoughtful and detailed feedback. We’re truly grateful for Robert’s professionalism, honesty, and straightforward communication, and we’re honored he continues to earn your trust. Your loyalty to Sands means a great deal to us, and we sincerely appreciate you taking the time to recognize his outstanding service.
LITCHFIELD PARK, AZ
Billy L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/9/2026
Curious friendly
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
TOLLESON, AZ
James R|2026 Chevrolet Colorado
Confirmed Service Customer
1/10/2026
Just seems cold and did not address the clicking sound and felt I was saying something crazy when explaining the noise after truck shuts off. I'll get another dealer to check this and I will not be back to Sands. No equipment check sheet again as well. The red/yellow/green systems check.
1/11/2026
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
SURPRISE, AZ
Matthew C|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/10/2026
our service department representative was very perfectional and our experience was pleasant
1/11/2026
We’re delighted to hear your experience with our service department was pleasant and professional! Your feedback means a lot to us, and we hope to serve you again soon.
PHOENIX, AZ
Mitchell F|2019 Chevrolet Colorado
Confirmed Service Customer
1/11/2026
Henry Smith did an excellent job for me.
1/12/2026
We’re grateful for your kind words about Henry. He’ll be pleased to know his excellent work made a difference for you.
SURPRISE, AZ
Frank G|2026 Chevrolet Equinox EV
Confirmed Sales Customer
1/14/2026
Our sale rep Jonah Villalpando was very friendly and professional during our decision to purchase the new 2026 Chevy. This is our second vehicle purchased at Sands Chevrolet in Surprise. We enjoyed doing business with this dealership and will continue in the future.
JONAH VILLALPANDO
1/15/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
CASA GRANDE, AZ
Thomas W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/14/2026
Sands had the vehicle that i was looking for. the salesman will is professional and easy to work with, as very good comunicator.
WILMER RAMIREZ
1/14/2026
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
SURPRISE, AZ
Lorrie F|2022 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
I enjoyed my peace and quiet while waiting for my car being serviced
1/14/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
PHOENIX, AZ
Margaret K|2023 Chevrolet Traverse
Confirmed Service Customer
1/14/2026
Service rep (Robert Wolf) really cares about us. He kept us informed of our service
1/15/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
Buckeye, AZ
Jon P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/15/2026
Awesome service from start to finish. My sales rep Jordan was great to work with. And communicated with me every step of the way
JORDAN LEWIS
1/16/2026
Thank you for the enthusiastic review! We’re glad Jordan made your experience awesome from start to finish and kept you informed along the way. We appreciate your support and look forward to your next visit.
GOODYEAR, AZ
Lyle M|2026 Chevrolet Colorado
Confirmed Sales Customer
1/15/2026
Joe Livingston was amazing. He was able to get me in a new truck with nothing out of pocket and only a small increase to my payment.
JOSEPH LIVINGSTON
1/16/2026
Thank you for the wonderful feedback about Joe! We’re glad he helped get you into a new truck easily and with minimal changes to your payment. We appreciate your visit and look forward to assisting you again.
SURPRISE, AZ
Donald D|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/9/2026
Very positive and friendly staff. Directly and indirectly involved with the service area. Good communication and timely performance.
1/10/2026
We appreciate your positive review about your recent experience with us! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
BUCKEYE, AZ
Matthew C|2026 Chevrolet Colorado
Confirmed Service Customer
1/9/2026
Our service department experience was great from start to finish
1/10/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
PHOENIX, AZ
Tony S|2022 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Been here before and have always had great service.
1/16/2026
Thank you for your loyal and encouraging feedback! We’re thrilled that your visits continue to provide great service. We appreciate your support and look forward to welcoming you back.
PEORIA, AZ
Alex T|2025 Chevrolet Equinox
Confirmed Service Customer
1/16/2026
Service was as expected, and within norms. My fav dealership to service the fleet vehicle.
1/17/2026
We truly appreciate your dependable and positive review of our service department. It’s great knowing we’re your favorite place to service your fleet vehicle. Thank you for your continued trust, and we look forward to your next visit.
SURPRISE, AZ
Nokutenda M|2026 Chevrolet Trax
Confirmed Sales Customer
1/17/2026
The representatives were friendly and respectful and knowledgeable
BRIAN YAHIA
1/18/2026
Thank you for your positive and respectful feedback about our representatives. Knowledgeable, friendly care matters to us, and we’re happy you noticed the difference.
BUCKEYE, AZ
Daniel V|2025 Chevrolet Tahoe
Confirmed Sales Customer
1/19/2026
Good
EDWARD SAVAGE
1/20/2026
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
BUCKEYE, AZ
Clint H|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/19/2026
Amazing well taken care if!
1/20/2026
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
SURPRISE, AZ
Linda P|2026 Chevrolet Trailblazer
Confirmed Sales Customer
1/16/2026
Jordan Lewis didn’t pressure me into purchasing a car.
JORDAN LEWIS
1/17/2026
Thank you for the encouraging feedback about Jordan. We’re glad the car-buying process felt comfortable and pressure-free. We appreciate your trust and hope to see you again soon.
SUN CITY WEST, AZ
John G|2007 Chevrolet Malibu
Confirmed Service Customer
1/17/2026
This service was fast and professional.
1/18/2026
Thank you for your efficient and professional feedback. Fast, quality service is always our goal, and we’re glad your visit reflected that.
LITCHFIELD PARK, AZ
Michael N|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/19/2026
Chris was very personable and professional.
1/20/2026
Hi, thanks for your kind comments about our staff! We hope to be of service to you again in the future. Take care!
BUCKEYE, AZ
Jamie P|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/19/2026
Tom K is always prompt and helpful. His help is always appreciated.
1/20/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
Ash fork, AZ
Donald W|2022 Chevrolet Blazer
Confirmed Service Customer
1/19/2026
Rob Hernandez was prompt in meeting us upon arrival. He understood our basic service plan for the day. Also, his friendly demeanor was very welcoming.
1/20/2026
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
SUN CITY, AZ
Barbara G|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/19/2026
Jean is very loyal, caring and friendly.
1/20/2026
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Sands Chevrolet, LLC! We hope to be of service to you again in the future. Take care!
EL MIRAGE, AZ